Top Sentiments Expressed in
Top Sentiments Expressed in
Always prompt and cant find better customer service team. Lets you know whats going on every step of the way, so no surprise charges when time to check out. If they cant do something, they are always ready to refer you to someone who can and not just take your money.
New to the Summerville area? Dr. Andrews & staff made the transition to a new dentist very easy for the entire family.
Dr. Andrew’s runs an outstanding practice. His reception staff is super friendly and helped to expedite my intake forms. Jeannine made X-rays a breeze and did a superb cleaning job! She was very thorough and took her time. Tatyana did an excellent job taking impressions, she had me in and out in less than 5 minutes! Overall a great dentistry and am looking forward to my next visit!
The staff is friendly as well courteous and excellent professional skills Thank you Kelly for your magic touch on my teeth cleaning and thank you Dr. J Andrews for explaining each options to me
Dr. Andrews office is always so helpful and friendly. The hygienists are very skilled and ensure you have a painless and complete cleaning.
Loved the office. All the staff is so kind and really care about their patients and their overall well being.
I have never had the pleasure to meet dr Andrews but I have met his arrogant son in law the one is taking over his office the first meeting I had while we were discussing my treatment plan he made comment about putting lipstick on a pig I decided to give him a 2nd chance he did a composite that didn't even last a week, and a partial the doesn't fit correctly and while he was working on me he was talking about his front staff and saying that the dental hygienist was acting like a teenage girls.Maybe if he was not strutting around like a peacock showing his feathers he could have concentrated on doing a better job! On a side note his assistant was very nice
Very professional and friendly staff as always!!!!
I was in need of emergency dental work and walked in without an appointment and they took care of me in a very personal and professional way. Thank you for your expert attention.
I was told its my responsibility to make sure I'm in network with their provider and I did my part by doing so my first visit. Tricare prime covered my bill entirely and I made sure to ask at my second appt with them because I'm doing MY part. The lady on the phone just told me that their office told me they were no longer in network with Tricare Prime and it's not their responsibility. I'm paying my bill to avoid collections, but it's very shady that I asked twice at this appt and I was flat out lied to. I will not be coming back.
We've been going to Dr. Andrews for 30+ years!
Very professional and friendly staff!!
Went yesterday for teeth cleaning which was done by Leanne. She said she had only been there about 6 weeks as she had moved from another office. She is very good and everyone will love her.
The staff and dentists are all amazing and professional. The dental hygienist, Jeannine, is the best I’ve ever had. Thorough, yet gentle!
Always a pleasant experience, office is always friendly and helpful. Dr. Andrew's is gentle) and cares greatly about the health and appearance of your teeth!
I have been going to see Dr Andrews for 30 years now. Does that say it all?
Before today's appointment, I called ahead to tell them that I have severe anxiety and that neither my boyfriend nor myself can wear masks. I was told this would not be a problem, that they would come out to get me for the appointment and then come get him when it was time to discuss treatment, as he is paying for it out of pocket (about $12,000 in total). I waited 15 minutes past my appt time to be called in, no big deal, but then waited in the chair for another half hour and had to have the XRay done TWICE ( oh something went wrong with the machine). About an hour AFTER my scheduled appointment the Dr came in, did a quick exam and agreed that dentures were in order. He started to talk about options and I said I needed to get my BF so he could be included in the discussion. At this point the Dr asked if He had a mask and I said NO, Dr Andrews then asked WHY NOT and I told him he shouldn't ask that, but bf has an Exemption - His comment was "Well, I;ve never heard of that before. Masks are about safety and I don't feel comfortable with him in here up in my face" I took off the paper napkin, and told them then this visit is over and LEFT. Since they told me BEFOREHAND that this would NOT be an issue, it should NOT have been an issue. DO NOT RECOMMEND !
Very professional and courteous staff as always!!!!
I cant even begin to tell you how much anxiety I had for my appointment today. I am so very glad that Dr. Andrew Keulbs just joined this practice. I had the pleasure of meeting him today for the 1st time. I just got an email about the new employees here and saw his face before my appointment and read his bio. It says he prioritizes patient comfort and let me tell you, that is an understatement. He was so attentive and accommodating from the moment I sat in the chair. He addressed every last one of my concerns and explained everything fully. This was probably the only time i have ever laughed at a dentist appointment. I went from being terrified today and literally trembling. To booking a follow up appointment tomorrow morning and legitimately being excited to go. Everyone here is amazing and I am so glad I chose them !!!
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