John Lucas's Online Review Report Card

Dr. Lucas is a conscientious and well experienced Neurologist who makes it a point to listen to his patients and thoroughly analyze their concerns and needs. Charleston Neurology merits high recommendation

Probably owns a Tardis

Compassionate caring timely responses doesn’t rush appointments explains things well doesn’t give up.

Dr. Lucas is a wonderful doctor. He was recommended to me by two of my doctors. I would recommend Dr. Lucas to anyone

Great Experience Caring knowledgeable Assured us this was not age and he would try to get us an answer to why my hubby could not walk more than a shuffle. Referred to MUSC Neurosurgeon for further investigation

Dr. Lucas may be a decent neurologist but I’m done waiting to find out. Let me tell you about my experience and why you may want to schedule elsewhere. When I arrived at his office for my first appointment in July 2020 during the COVID pandemic I was shocked and dismayed that the scheduling practices had not taken COVID into account at all. They had scheduled too many appointments for the same time of day and there we sat in his tiny reception area shoulder to shoulder. I was about to leave right then and there. No office should be scheduling people to arrive en masse for appointments if they cannot seat you a minimum of 6 feet apart. My daughter urged me to stay because she didn’t want to delay a diagnosis any longer than we had to. I stayed. We met him and liked him a lot. I was hopeful that his plan to order a prolonged EEG would provide answers. The office was supposed to order the test and get back to me. When I hadn’t heard anything in 3 days I called and left a message. No one called me back. I waited two weeks and called and left another message. Still no one called me back. I finally called and made a virtual appointment with him so that I could tell him how negligent his staff was being. I finally had that virtual appointment on September 15th. I had spent the entire day prior in the ER after probably having suffered another seizure. I was scared and concerned that it had been almost 7 weeks of waiting for this test and I hadn’t even been scheduled yet. He indicated that they were having difficulty getting my insurance to cover the prolonged EEG and suggested that he call down to MUSC and see if I could be seen there. Now after waiting another THIRTEEN DAYS his office just called to relay the exact information we discussed during our appointment on September 15th. There has been no movement at all My first appointment with him was on July 30th. It is now September 28th. I still have no answers. I don’t feel like Dr. Lucas or his staff care about their patients. What is happening to me is frightening. I should feel as if my healthcare team shares my sense of urgency in finding a diagnosis. I will not be returning and urge you to seek help elsewhere.UPDATE done 1062020 I received a letter dated September 17th from my insurance company approving the prolonged EEG. Out of curiosity I contacted them to see when they initially received a request for these services. They received it on September 16th REMINDER he told me that he would order it in JULY He further told me they were going round and round with my insurance company about covering it LIES ALL LIES If you care about your health or your loved ones health find another neurologist NOW It may be that his staff is the problem and they didnt do their jobs but you really dont want to take that chance do you?

Dr. Lucas is kind warm compassionate and genuinely looks out for your best interest. I had a neurologist previous to Dr. Lucas who did very little for me and made me feel as though my issues were not important enough for him to oversee. I have had no issues getting in to see Dr. Lucas his staff has always been very friendly and I feel with Dr. Lucas by my side I will be able to get my life back. I trust him so much I recommended my mother go see Dr. Lucas

I needed a nerve test on my hand and elbow. Had this test four times before. Dr. Lucas and staff git it. They know it is not fun thing and listen to what the problem is and what is going on with it. We had a conversation during the procedure. By far the best bedside manner I have experienced having a nerve test. I pray that was my last one but if I had to I would go back.

Love Dr Lucas. He is professional and personable. I feel like he has my best interest at heart.

I have been seeing Dr. Lucas for about 2 years now and he is just a wonderful Doctor. He listens attentively and is interested in what you feel might be going on with your body. I've seen a number of Neurologists over the course of my diagnosis and he is by far my favorite.