Prisma Health's Online Review Report Card

Dr. Richey is very caring and detailed. He could recite my complete medical history within ten minutes of my arrival.

I would give them more than 5 stars if I could. I had covid last July and Aug and with God's help they saved my life. They moved me from Hillcrest to North Greenville. I had the best Doctors and Nurses. I spent 28 days in the hospital and 13 days on the ventilator I know without them I would have died thank you for saving my life and working hard.

Saved my life. Was transferred from downtown Greenville with COVID. I am convinced that being there saved my life. Excellent care for COVID. This is COVID specific facility. Thank you to all who cared for me both physically, emotionally, and spiritually. You are a "God Send".

Building is run down and unkept. Personnel seemed as thrilled to be there as I was.

I was on the phone with my grandmother for two hours while she was screaming in pain for help and couldn't find the button to press because she can't see. I had to call and ask them to go in there and they hung up my phone call on her phone when they came in. She could of died those two hours and it would of been from poor care. I feel like she is being treated like an old lady who is going to die anyway. I know there are hard working nurses up there, but there are bad ones too.. please keep her safe. And when I bring food you guys need to ACTUALLY give it to her and not just throw it away while she is not eaten anything in days

My grandmother is at this hospital with COVID 19 and pneumonia and is 82 years old. She presses the button for help and will wait 20 to 30 minutes for them to get there and provide any assistance. Last night it took them 30 minutes for them to show up and assist her using the bathroom. Keep in mind this hospital has under 50 beds. This place is a disgrace and you will do good to keep your loved ones far far away.

I have had to come to the emergency room 3x's ... twice for my husband and once for my mom, everytime our experience has been excellent.. the staff had been friendly, caring, professional and efficient. I have requested my mind's doctors to schedule her tests here such as MRI'S.

People were nice but the facility is coded as a "skilled nursing facility" not a hospital. You will end up paying the whole bill even if you get an approval from Prisma from your insurance company due to Prisma's coding. Call your insurance company before you use this facility for MRIs, Xrays, CT Scans, etc. Prisma billing is horrible to deal with. Did receive a call back from corporate about my billing issues after posting on Google but I had already filed an appeal with my insurance company and resolved the issue on my own.

I wouldn’t recommend anyone go there! We got in and got a room quick but took over 2 hours to get results.. then because my child was fussy and tired one of the ladies made us close our door and there was no air in that room. They didn’t even help really. My mom’s blood pressure was up so high and they sent her home... Greenville memorial is way better!! I’m never going back to this hospital! Btw we were seen by Daniel Lewis Cranston, DO

DO NOT TAKE YOUR LOVED ONE TO NORTH GREENVILLE HOSPITAL EMERGENCY ROOM!!!On New Year's Eve I had the pleasure of taking someone to the ER because she could not stop throwing up. It was crowded but as time crawled on, the people in the waiting room went to the far wall from where we were because my loved one was in a chair throwing up and pooping. DHEC anyone?? OSHA??? Everyone in that waiting room was exposed. I tried to wheel her back to the hallway beyond the waiting room. The security guard yelled at me and I thought he might draw a weapon. Also while there, I watched as a receptionist tried to put an id bracelet on the wrong person. I wish I had thought to video this disaster. The complete lack of empathy or sympathy was astounding. We sat in that waiting room for about an hour throwing up and pooping uncontrollably. When we were finally taken back, the doctors and nurses couldn't understand why they couldn't understand the patient's speech. Well, my uneducated guess is because she was completely dehydrated and very sick. The one bright spot was Brad, the nurse. Only ten months on the job, he was business like yet sympathetic. I'm not sure how many times he had to change the sheets.As the new year flipped over, the patient was in an ambulance heading to another hospital. She was treated like a human being there.DO NOT TAKE YOUR LOVED ONE TO NORTH GREENVILLE HOSPITAL EMERGENCY ROOM!!!