Black Hills Urgent Care Llc's Online Review Report Card
Black Hills Urgent Care Llc
4.9
Average Star Rating
1352
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
Black Hills Urgent Care received 96.3% positive feedback, with patients praising the friendly staff, efficient service, and professionalism. Only 3.7% of the feedback was negative, primarily citing confrontational provider behavior. Overall, the practice offers excellent care but could improve provider-patient communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Black Hills Urgent Care Llc's Reviews
Beautiful facility. I was checked right in. Medical student screened and MD followed up. Labs were done on site with results within 30 minutes. EKG on site and ultrasound ordered for follow up. I’m a medical professional and needed help outside of being able to follow up with my GP and this worked brilliantly. My suspicions were correct and we got the ball rolling in the right direction.
Quite, didn’t have to wait long Thank You
We got an appointment within a week with Black Hills Eye Institute. At 330PM on Wednesday DH was seen for an eval. I asked if, if they had any cancellations for surgery, could he have it the next day? They said yes but he would need a pre-op. Fortunately the secretary had told me that Black Hills Urgent Care would do a pre-op with the order in hand. We got the order, went to BH Urgent Care, got the pre-op done, and took it by hand the next AM to Black Hills Eye Institute. They had had TWO cancelations that morning, and DH got his cateract surgery right then. He is recovering well, and goes back for his 2nd eye next week. Black Hills Urgent Care made it possible; fast, efficient, but excellent concern for the urgency of the patient's needs!
Beautiful building and fantastic staff. Quick and knowledgeable!
Friendly staff and prompt service. Real good experience!!!
I had the best experience with you! I came in sick thinking that it would be just another long wait, then when a doc would come in, a quick discussion here is your diagnosis and get out. But I was total wrong! I was treated like an actual person was asked lots of questions from the beginning, reseptionist to nurse to doc. until I felt like all my questions were answered and then the doctor asked if I had any questions. She explained everything to me and what I will expect for the next 3 weeks and if there are any changes to come back right away. Everyone seemed really concerned with my symptoms and really listened to what I had to say. Made me feel like I didn't need to rush or they weren't rushing me out the door. Black Hill Urgent care is a wonderful place to go when you feel under the weather! Thank you guys!
Wish I could leave more than 5 stars! Just the NICEST people on the planet! Kind, compassionate, VERY professional!! They do everything they can to help you through every issue that comes up. From paperwork to care! Can NOT recommend highly enough!! Thanks to EVERYone at UC!!!
They got me in quickly and answered all the questions I had. Great experience.
Took my dad here, I go here myself, my dad got better care here then what he did at the VA in Sturgis on Wednesday, dipwads missed his pneumonia as they only cared about his BP which hasn't been running high at all, it gets taken twice a day. Bonus for my dad he was happy because it wasn't connected to monument health, which in my opinion is not much better then the VA.
Charice and Artie are awesome! Both highly knowledgeable and great to work with. Would highly recommend!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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