Black Hills Urgent Care's Online Review Report Card
Black Hills Urgent Care
4.8
Average Star Rating
917
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Black Hills Urgent Care received 94.9% positive feedback, with patients praising the professional, friendly staff, efficient service, and the quality of care. However, 5.1% of the feedback was negative, primarily citing billing issues, difficulty in reaching staff, and long wait times. Overall, the clinic is appreciated for its compassionate and knowledgeable care, yet it needs to enhance communication channels.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Black Hills Urgent Care's Reviews
I had courteous help in a time I was quite under t g e weather. Thank you.
Reviewed On Google
Mt. View Rd- Baken Park- All the ladies that were working were very helpful, kind, and professional! Felt like they actually cared about the patient and took the time to answer questions etc. vs shooing them out the door w/o much explanation like a lot of places nowadays! Highly recommend
Reviewed On Google
I was tested for Covid and the staff was friendly and efficient. I went in at 7:10am and they were done and I had my results by 8:15am. I will definitely go back with any other urgent health concerns. 11/3/23. I went in this morning thinking I had pink eye. The staff was friendly and efficient. I was out in 20 minutes with a good prognosis.
Reviewed On Google
Dr. Greenfield was quick, courteous and addressed all my concerns. Would definitely recommend.
Reviewed On Google
Love the staff they're very thorough and take time with you to make sure that all of your needs and questions are met. Danielle Shafer is the best.
Reviewed On Google
Would recommend.
Reviewed On Google
Organized and efficient~ excellent staff! 5 stars!!!!
Reviewed On Google
The staff is very personable!!
Reviewed On Google
Been using them since 2016. Staff is great.
Reviewed On Google
Friendly, clean and comfortable.
Reviewed On Google
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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