Monument Health Outpatient Counseling's Online Review Report Card
Monument Health Outpatient Counseling
4.8
Average Star Rating
167
Total Reviews
16
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Monument Health Outpatient Counseling received 95.8% positive feedback, with patients praising the friendly staff, professionalism, and thorough care. However, 4.2% of the feedback was negative, primarily citing long ER wait times, neglectful treatment, and billing issues. Overall, the practice is valued for its expert care, yet it needs better ER management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Monument Health Outpatient Counseling's Reviews
Wonderful staff and doctors.
Reviewed On Google
My doctor is perfect! I am very appreciative that I found her
Reviewed On Google
Morgan is really nice
Reviewed On Google
Dr.Kyle is great!
Reviewed On Google
Chaston is the type of psychiatrist you want. He is intelligent but down to earth with a real would approach to care and easy manor I appreciate!
Reviewed On Google
The staff made you feel welcome and they listen to what you have to say and took into account. What was going on in your life and what was important and was very caring to your needs and very professional and I could tell they knew what they were doing. They didn’t have and agenda they listen to you. For myself, I believe it’s a good place to receive counseling
Reviewed On Google
My doctor takes time in listening to me Asks me about medication and is slowly tapering with some
Reviewed On Google
Dr Spain is wonderful, I feel like she really cares and listens.
Reviewed On Google
Dr. Hope is very knowledgeable with a lot! He has literally saved my life twice!!! Thank goodness for all the GREAT doctors out there. He is cautious, but knows exactly what to do. You can't get a better doctor or staff. They are all friendly and through and all are so good to patients like me.
Reviewed On Google
Dr. Spain is an incredible physician, very kind and attentive!
Reviewed On Google
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Locations
No related location
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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