Avera Medical Group Neurology Sioux Falls's Online Review Report Card

I saw Dr. Perrson. He ran tests but when I went to read his dictation notes he mentioned FND which he didn't inform of his thoughts. Plus put an incorrect diagnosis in notes. I am in extreme pain in cervical et having other nerve symptoms. It's not like I was seeking pain medication. I was just wanting answers to my symptoms. I told them I wanted to see a doctor which had done my cervical injection before. I get a call a week later scheduled with a doc I didn't know. I spent 6-7 hrs going back et forth with them. Deb the scheduler absolutely bad bedside manners et rude. I was told if I wanted to schedule appt with different doctor to call the office. They caused a delay in treatment because my doc for injections wasn't in Avera. I just like to know when does a patient's rights get taken away of who they want to see. If it's not in Avera system they won't help with scheduling the appt. I don't think they were aware of I have medical background et am very aware of my rights as a patient, they were causing a delay in treatment, et I am a patient advocate with stuff like this. Needless to say, I canceled my appt with Dr. Perrson in December. I don't want someone caring for me that doesn't have empathy in them or their team. It's been along time since I have been treated that awful by a doctor or his team. If I need to go back to a neurologist it will be at CNOS in Dakota Dunes.

Don't tell them you have anxiety because they'll blame it all on anxiety/a mood disorder. Special shout out to Dr. Perrson for telling me I had an overactive amygdala. Yeah, he was just using fancy words to blame it all on anxiety. I practically got on my knees and begged them to help me and they still refused and pointed at the anxiety diagnosis THEY gave me (that the pyschologist I'm seeing literally refuted).

They are Well aware of my Friday only availability, yet they made an appointment for Thursday the 19th and sent us the info in the portal 2 days before the appointment time. 2 days lol, only reason we saw it is cause I was waiting for an answer from another doc and took a look. No text, no email, no phone call, no convo with me to set the appointment. They did it all on they're own. While I went there anyway to state my case of why I was late ( bad accident on 229 on 5/19 , life threatening accident I'm sure. The fireman got jaws of life out of 2 of the 5 trucks there and as many ambulance I have no doubt we're gona be taking patients to that er, SADLY. I MEAN I HOPE THEY MAKE IT, my main worry is what medical team will be caring for them) anyway they didn't care about the accident , hell they didn't even show a wince of care after hearing of the accident. But they told me theyd have to reschedule me all the way out to 6/2 because a life threatening accident prevented us from getting to my 3:15 appointment . Avera Neurology manager Sherry or Shelly whatever her name was, is an EXTREMELY RUDE, WISE MOUTHED, ARROGANT WOMAN THAT SHOULD NOT BE IN CHARGE OF ANY FAST FOOD RESTAURANTS, LET ALONE A MEDICAL TEAM.

found out I have epilepsy and they were really nice even when i had my eeg

Dr Linn really took his time explaining everything about my case to me. He could not have been more thorough and gave me opportunity to ask any questions. It was my first time seeing him and I was really pleased. I am a retired nurse and I really appreciated having a Dr. that was so kind and professional!

I love to see Dr. Ridder. He is always patient and kind. He is a super doc who always listens thoroughly and spends lots of time with me…whatever it takes! I see him for my Parkinson’s disease (diagnosed with for 18 years and have seen him the last 2).

No personal communication with patients, in my opinion that is a big part of a doctor's responsibility. If your worried about your or your loved one's health the best you'll get for comfort and/or answers is thru a portal. I mean really what kind of heathcare provider is that?

I have been going here for almost 10 years for my MS. I have always been treated great and think they do a great job!

My husband went here for mouth pain. Found out he had trigeminal neurogia. We figured this out doctor did not tell us. They also did not tell us that pills may take 10 to14 days to work. Still in alot of pain my husband went to avera. That doctor put him on the drug used by 80 percent of people with this pain and it helped. Sure he missed his next appointment with neurologist but they never called back until we had finally gotten the help we needed even though I had called them repeatedly.