Heather Shelton's Online Review Report Card

I’m new in Florence and I was with my doctor for 30 years it’s been a smooth transition and would recommend Dr Shelton to anyone love her

LIES!!! Dr. Shelton is awesome.. been going to her for years 😁

I absolutely LOVED having Heather Shelton for my doctor! She was always friendly and considerate. The nurses were also very friendly. I always felt like I was in the best care possible with her as my doctor! If it wasn’t for moving, she’d still be my doctor.

It was terrible not long wait bad vibe doesn’t address patient issues with concern cocky arrogant self centered

Very unorganized. They do not have enough people working to handle their patient load. It was over a month before I received my lab results. I am very Anemic and my hemoglobin level was extremely low. They then scheduled me for a sleep study and never told me!! I received a reminder call on the day of the study. Do not make this your PCM if you want to preserve your health!!!!

Wouldn't use for more than MINOR problems like a DRS care facilty...if you have anything more, would search elsewhere for diagnosis and treatment

I love Dr.Shelton. Not sure why people rate her so low!! If it’s purely because of the wait time, every dr’s office have their days. She’s always very friendly & very thorough with myself & my husband!! I also love her nurse Terri

Patients are frequently booked 2 hours before the physician even arrives to the office... which backs it up immediately. It isn't uncommon to hear her speak with her staff about you (non-medically) before the door to your room is even closed.

Two employees working check-ins for the entire group. The staff obviously do not like their jobs. Poor poor poor customer service. They never smile or greet you with a hello. They barely even look at you.Waited 45 minutes for a flu shot which does not require an appointment. Had to remind them I was there.

2 hour waits every time. Her diagnostic skills are poor. Bedside manner needs work too.

Wait time is ridiculous.