South Texas Dental's Online Review Report Card

This company owes payment for services rendered for interpreting services for Deaf members. Keep getting the run around for many months.

The service is great they helped me how to take all the products even though I kept asking over and over lol they were very patient with me... The Doctor is awesome as well As his Assistant... Awesome Place...

I went to the Fredericksburg Rd location in San Antonio for the first time a few days ago. The office was very dingy, and the dental chair was torn up. The dentist didnt seem to care at all that she was hurting me (only said really??? in response to me crying out in pain). Yeah, it really hurt, doctor. They kept pushing this product called Perio Daily Defense. Its very expensive, and is not covered by insurance. It seemed like they must be paid on commission or something, because the person trying to sell it to me even suggested I take out a CareCredit card in order to get it. No thanks. I was told I needed a gingival irrigation for $120, again not covered by insurance. This turned out to consist of very minty chlorhexidine being shot at my gums with a syringe over the course of 2 minutes. I later found out from another dentist that they give samples of the same stuff out for free. Lastly, Im not sure that the hygienist cleaned my teeth very well. Anyway, Im definitely not going back to this place, and I strongly suggest you find somewhere better. It shouldnt be hard.

Ive been coming here (Plano Location) for years with no issues until recently. They refuse to do my regular 6 month cleaning (thats covered by my insurance) because they want to do a deep cleaning first (thats not covered by my insurance) before I can do regular cleanings. Whatever happened to making a plan and letting the patients choose the route they want to take (like it has been for years)!? I will be looking for a new dentist for both me and my child (who had just started here after her dentist switched carriers) AND reporting this to the Dentist Association. Im on Medicaid and on a fixed income. Ive had deep cleanings done before and they arent ineffective in my case...I shouldnt have to take out a loan to get my teeth cleaned.

Great service from everyone. They all helped me feel at ease.

I go to the 834 SW Military Drive office and see Dr. James. He and his assistants are unfailingly gentle, patient and kind. I suffer from anxiety, so even at age 54, I still bring my stuffed monkey to all my appointments. Everyone at South Texas Dental is supportive and helpful. Dr. James gives me the correct amount of shots to numb me so that I wont experience any pain. If I begin to feel any hurtful discomfort I just let him know and he immediately stops work and gives me additional pain medication to stop the pain. He is also very good about giving the shots time to numb the proper areas. He and his team are very knowledgeable, explain everything clearly & are cheerful, pleasant and encouraging. I would not even consider going to another dentist.

On this morning I have a appointment with the dentist staff on 8928 E.RL Thornton Frwy,#106 Dallas Tx 75228 Excellent work did not hurt at all tooth pull, cleaning d& filling done they treat you with pleasant greeting . Tel.214.389.9858 call them.

La cita de mis hijos estaba programada para las 11:00 y llegamos 25 minutos antes y casi van a ser las 12:00 y nada que falta de seriedad pero si uno llega 10 minutos tarde no lo atienden por favor cumplan con lo que dicen

went to one of the dental offices to see if my insurance would be accepted. I was told it would take 2 days to get the information. I called corporate office to see if my dental insurance would be accepted at a local office. I had been having trouble with my insurance. Jennifer took my call and she explained she was not familiar with the insurance but would check into it and call me back. Jennifer called me back in 10 minutes with detailed information about my plan. She gave me more information than my insurance agent. I really appreciate the EXCELLENT customer service!! Thank you Jennifer! I will be using South Texas Dental as my dental care thanks to you!!

I made an appointment on a Saturday at the Long Point location, two weeks in advance, they called me three times to make sure Ill be there. I get there 8:45, filled up my paperwork and 30 mins later nothing has happened, they tell me on Saturdays there is a waiting time of 1 hour, which tey didnt mentioned over the phone. Really? I told them I couldnt stay and they were super rude. Avoid this place!

The location on Gulf Fwy in Houston has always been kind, clean, thorough and exact with their explanations of care and cost. Facilities are clean and the staff is so accommodating! The primary dentist there is very professional & friendly! Definitely come here!

Best office and staff ever

I have the worst experience ever I got my daughter Orthodontics and come to find out they didnt do the paper work right first they say I was the patient getting the braces come to find out I had to dispute that... the only reason I knew is because I call my insurance and later on I did some research because they kept saying I was past due so I found out that my daughters Dr. Harmentini Rosecler Houston Texas its outofnetwork so because shes out of net worth they stop making payments...I guess Im stuck with the bill but i refuse since am pay for insurance to pay for this ...to this day Im still battling does anyone have any answers even my insurance is trying to get ahold of them and still no answer ..paperwork is all wrong Ive spoken to Dr.Harmentini Rosecler Ive spoken to Nancy and still we havent resolved anything if anybody knows how I could resolve all this please help me just because Dr.Harmentini Rosecler is out of network. ..

Horrible service, wait time is stupid long even with an appointment, waited for 2.5 hrs for my 1 yr old to be seen...they dont care about your time, I have been going to this location for the past 12+yrs since I was in high school, and now intake my children, but after today they have lost a loyal customer...(As if they Care) I dont, I have never waited this long for service today is the last day my family will come to South Texas Dental...

The worst experience I ever had two of 3 appointments that I had, make me wait more than and hour and at the end the doctor decided not to see me, that I need it to come back next Saturday that she had More procedures to do, she was not professional and make me waist my time. The equipment is not modern. Go to a better clinic.

It took 2 long and one of her sons didnt get nothing done he was supposed to get his teeth clean by him being so scared they didnt do nothing they could have held him down or she could have held him down his little brother did a good job and he got a reward

Love the one in dallas off Thornton Frwy. nice friendly staff. The dentist took his time explaining everything to me and made me feel very comfortable! I will make the hour drive from now on to them!! I trust all their work!!

Thank you to Dr. Adrian Codel for taking my call today despite him being out of Dallas. I am a patient here in Houston and its unfortunate with everything that went on with Harvey, he was kind enough to help me!! Thank you Dr. Adrian Codel ouf of the Abrams at Park Lane Location. You are a true blessing.

Great workers staffs & since my kids were little I been taking them to this dentist. And my kids love it❤. So thts why I give 5 stars🌟🌟🌟🌟🌟. Keep up the great work staffs & doctors dentist.

Best Dental services in the whole State