Suzanne Bruce's Online Review Report Card

I always love coming to see April. She is very profession and always recommends the best and most natural treatments for my skin care needs. She never recommends anything that I don’t need and always keeps it real

April and Adrianna have been wonderful in helping me reach my esthetic goals for my skin and face. I’m looking forward to my next treatment.

Marcella, NP was amazing! I had microneedling session done today and I was every pleased with her and her services. She was very professional and gave me thoughtful expert opinion. My small concern was that the staff (photographer on site?) did not take pictures before my first session. I was just a little disappointed as this was my first session of microneedling, I was very anxious and nervous to put myself through such a potential painful process and it was pertinent I get pictures before I go forward with the other 3 to 5 sessions just so I can compare the difference. I will be going back here as I was very pleased with Marcella and her assistants.

I was completely satisfied. The office staff, nurse and doctor we're all very professional and answered all of my questions to my satisfaction. Definitely a good place for your Dermatologist needs.

This office staff is so professional and helpful. They really go above and beyond to make their patients feel comfortable. April is an expert in her field. So kind and gentle. I have referred 2 new patients to her recently that really were impressed with the her expertise and the I had a facial today with Maria, while my friends saw April. Maria was so thorough and explained every step of the procedure.

Satisfaction guaranteed with Marcela Ramirez, highly recommend!! This is my second visit with her and she has a great bedside manner. The team at the registration desk are very pleasant and very helpful if you have any questions.

April is an expert injector with an eye for anything aesthetic! Love her! So blessed to be a client of hers!

Marcella is the best. She does great work and puts me at ease.

professional staff and knowledgeable doctor, my acne was gone in less than a month.Thank you.

Unprofessional, Bad Customer Services! The office ran a promotion in July in which if purchased SkinMedica TNS Advanced+ Serum they would give Skinmedica Illuminize Peel at no additional cost. I contacted them on Instagram to ask for more details whether I had to do the treatment in the month of July to get the deal or if I could schedule at a later date. They replied that I could do the treatment at my convenience, with no date restrictions. On September 1st, 2020, I called to schedule an appointment and confirmed with them whether there would be any extra charges for the treatment and I was reiterated that there was no extra cost since it was part of the July promotion. However, on the day of my appointment (September 29th) they said I had to pay for the treatment when I checked in as I didn’t do it in July and the promotion funds were exhausted in July. If I was informed that I had to schedule and use the promotio treatment on the month of July, I would not have purchased the product since I was not able to schedule in July. I explicitly asked and made decisions based on what their employees informed me. I have the chat logs as evidence. They still put the blame on me for not using the promotion on July, and their own employees, all the marketing, esthetician and scheduling, for being misinformed. I would not recommend this doctor’s office because they engaged in potentially false advertisement campaigns. Even though I had evidence of what their employees told me, they refused to honor the promotion and their words. Whether it is an internal communication issue or shameful false advertisement tactics, I will not be coming back here!

Weve been seeing Dr David Powell for a few years and he has taken care of my 2 teenage boys acne. We love Dr. Powell! Hes got a great personality, hes very knowledgeable and hes spoton with what he prescribes. His regimen works.

A onestop shop for all of my dermatology needs

I had filler and Botox injected by Marcela Ramirez today. I definitely recommend her. I love the results!! She is amazing, staff is awesome.

I had been doing clinical studies for years with Dr. Bruce. She was always professional and kind. Her staff was always full of energy and made a relaxing environment for my treatments. With my care in their hands, I always trusted them until one day while participating in a study, the nurse Jasmine told me to double the dosage of the medication I was on. I had second thoughts since the medication Xeljanz had not yet been approved by the FDA at the time. It seemed to be helping a lot with my skin condition, so I called her back the next day and she confirmed to yes double the dose which I did. Her incompetence cost me my job and dignity. As a direct result of doubling the dose, I experienced the worst pain I have ever been in, agony worse than childbirth. It got so bad that I had to have emergency surgery all because they don’t know what they are doing. They should be suited.

I can no longer trust any doctor again.<br><br>I had been doing clinical studies for years with Dr. Bruce. She was always professional and kind. Her staff was always full of energy and made a relaxing environment for my treatments.  With my care in their hands, I always trusted them until one day while participating in a study, the nurse Jasmine told me to double the dosage of the medication I was on. <br><br>I had second thoughts since the medication Xeljanz had not yet been approved by the FDA at the time. It seemed to be helping a lot with my skin condition, so I called her back the next day and she confirmed to yes double the dose which I did.  Her incompetence cost me my job and dignity. As a direct result of doubling the dose, I experienced the worst pain I have ever been in, agony worse than childbirth. It got so bad that I had to have emergency surgery all because they don&#39;t know what they are doing. They should be suited.

It&#39;s been three months since I&#39;ve went in for Tear Trough fillers and not happy with results. It looks like I had nothing done. <br>Waste of money.

From the moment I made my first appointment, I knew i would be in the right place unlike my previous experience at another clinic! Everyone is very caring, thoughtful and very helpful. Marcela is great! I felt very comfortable in her care. She really made sure that I was as comfortable as possible during my procedure. Having Dr. Bruce come to check me was just another big plus!!! I will definitely continue to see Marcela. She and Dr. Bruce are simply amazing and caring with their patients!! Just as my daughter, Leticia, had told me!!!

I recently visited Marcela Ramirez, MSN FNPC at Suzanne Bruce & Associates for Botox and Filler. My entire visit from the moment I walked in to the moment I left the practice was exceptional. Everyone was very helpful, knowledgeable and treated me with care. The procedure was very easy, pain and bruise free! I am in love with my results! I will definitely be back to see Marcela again. She is simply amazing and knew exactly what I needed and wanted without me having to explain. I definitely recommend it.

I called in this morning at 9 AM to talk to this office about a serious skin problem...possibly a cancer. The recording said they were too busy to takle my call but if I would leave a message they would return my call as soon as possible. 10 Hours later, and nobody called. I left a detailed message. I am a former patient of this office. FORMER.

I love this place. Marcella, Cassie, Adrianna and Chelsea, plus everyone who I’ve met in the lobby and front desk area have been so nice and professional. They do superior work and you’re never left sitting around worrying. Marcella makes this chicken (me) feel so comfortable and she has the best touch! Love her! I’ve been able to email and get prompt responses on anything (thanks Adrianna 😘) This place always has great deals on products and services. Thank you for what you do!!!