Parkmed Urgent Care's Online Review Report Card
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Average Star Rating
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Total Reviews
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Recent Reviews
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Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Sentiment Analysis
Parkmed Urgent Care does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
List of Parkmed Urgent Care's Reviews
Absolutely the best place to be seen !!! Always fast and very great staff
I have been a patient of Dr. John Rooke and Dr. Bill Tucker for about 10 years. I trust these guys with my life!!!! I do Photography as a hobby and Dr. Rooke is always telling me he sees my pictures on TV. That means a lot to me!! Plus, he asks if my family is doing well. That means a lot to me!! My other Doctors have told me that Dr Rooke and Dr. Tucker are EXCELLENT doctors and they TRUST what Dr. Rooke and Dr. Tucker have to say!!!! They are VERY Professional!!!! There are not enough POSITIVE comments I could make about Dr. Rooke and Dr. Tucker!!!! They are always helping me and I trust them 1 MILLION PERCENT!!!!! Dr. Rooke and Dr. Tucker will ALWAYS be my doctors!!!!! I wish there were 10 stars I could rate for Dr. Rooke and Dr. Tucker!!!!
The doctors are great but the older lady working the front, I believe her name is Cindy? Is incredibly rude. I’ve gone in several times & also called & every single time she is rude to me.
I used the Alcoa office on Monday, April 27, 2020, and neither the nurse nor the doctor doing my exam had on a face mask! This is very unprofessional, especially during this covid pandemic! There were also some patients in the waiting room waiting to be seen with no masks. This should be a requirement for patients and staff to wear masks! I was wearing mine!! Very disappointed in this doctors office and feel they do not care about safety.
I saw Dr Rooke for years and Dr Tucker and really liked both of them,but the quality of care and the receptionist staff has vastly fallen,so I will be going to the one in Knoxville. Also there's always tons of people who are very sick here and not told to cover their faces, receptionists are straight up Rude here
Staff and doctor was very friendly. Got in and out quickly. They took my BC/BS insurance.
I go to this place to get checked over a very serious pain an get hassle over no having my insurance card on me. I know for a fact they can pull that information up on their computer. This is absolutely rediculious. I will never use these idiots ever again.
Very unprofessional. Took my girlfriend there at the beginning of March for a possible broken ankle. The NP took one look at her ankle and said that it's broken (which it was) and told us to go to the ER and that she wouldn't charge us. No x rays were done or anything. 2 months later we get a bill for almost 300 dollars. We call and explain that the NP said that they weren't going to charge us. The person we spoke to told us that it's already been billed and that we're basically out of luck. Do not give them your business. They do not know how to properly bill and refuse to listen to anyone.
I just went in on a Saturday morning at 9:30. Peak time for emergency clinics. I took a book to read and barely cracked it before they called me back. The PA examined me and gave me a prescription, and had me out of there in less than 20 minutes total.
The doctor billed me $374 and I was there 10 minutes. He never even touched me. I was there for a doctors note for work. He wrote me a note that cost me $374.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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