Kashif A Latif's Online Review Report Card

I went to the office on 11/15/22 to get lab work and I called and can never get anyone to answer the phones at the office. I got in my car and drove to the office on 11/18/22 to get the la results and was told by the office staff that the Dr. Latif had not signed my lab results and myself nor another doctor could retrieve the information. The staff also stated to me that the doctor was busy getting ready for his 5K Sugar Run and they was not going to disturb him for lab results. They went to the back and got the phlebotomist whom they told me was the nurse of Dr. Latif to explain to me when he reads the labs he will get back to me. Well, its now 11/30/22 and still no labs, results, or calls from the doctor or his staff. Its a shame you always have to text for an appointment, text for the nurse. But when you walk in the office everyone is just laughing and talking and not answering phone calls.

Do not try to make a new patient appointment here. The staff are horribly rude! I have never had such a crazy time trying to set an appointment in my life. Definitely looking elsewhere. And I see other patients are having the same issues with the staff....

I'm having to switch doctors but it's not the doctors fault it's his staff. They are snippy rude and short. No one ever answers the phone they want you to leave a message but haven't called me back but once after multiple calls. I've text the number on the machine no answers back. Dr latif Is amazing, him and Dr Haque saved me but his staff is deplorable. The only nice lady there us the one who takes the labs.

Poor staff, smart mouth, no call backs and the lack of communication, and understanding. Dr.Latif is a good doctor,but he needs to hire better staff.

I love Dr Latif! He has been treating my Hashimoto's Thyroid Disease for many years! He is very compassionate and knowledgeable! I trust him completely!

Dr Latif has been a great blessing to our family. My daughter has seen him for over 5 years for Hashimotos Thyroiditis. We have been very pleased with his standard of care. He is supportive of integrating dietary changes and natural methods into her care. He does an ultrasound every year on her thyroid to check for cysts or problems. My only complaint is how long our wait can be, especially for the blood draw.

Dr. Latif consistently provides great care! I have never had an issue with the staff. He is thorough when reviewing my lab results, and keeps me on the right path for my health.

As a patient of more than 5 years, we have never been able to call anyone at this office and get an answer. Every call is to leave a message or send a text. Neither is answered in less than a week. Ever. Need a refill? Ask for it at the original appointment or you’ll run out before you can get someone to give you an appointment. Every time I go to an appointment, half the people there leave angry due to not being notified of a change in time or cancellation of appointment. Latif is great; if you can ever get to speak with him or anyone who can help. It is worse than any provider I’ve ever encountered.

Dr. Latif is great, and one of the best Endocronologist in the city. So my poor rating is not geared towards him. My issue is the staff. Communication is very poor. Twice my daughter needed her meds and the pharmacy never received it. The staff does not respond to the patients needs. I’ve had several issues this office. I’ve had to complain to management once before. I am looking for a new Endocronologist. My daughters health is to important for me to continue to gamble with this office

Absolutely horrible followup and communication with patients and their results of any testing/lab work/diagnostic studies they have had done. Three weeks of no communication/outreach on your behalf is unacceptable. 100% subpar continuity of care and patient care.