MIchael M. Fox's Online Review Report Card

The secretary has a very nasty attitude Sha needs to change her job.They don't never answer the phone rude.

Saw him 10 years ago. Had surgery. It wasnt cheap, but haven't had a single hemorrhoid ever again since then. Worth every dollar.

I contacted this establishment to set an appointment for my partner. I called twice and the second time a lady by the name of Renee answered the phone. She randomly burst out that she had tried to call me back, but my voicemail was full. She then continued to scold me and tell me that I need to clear my voicemail if I am calling someone and expecting a call back. She stated that she has “had to tell several individuals this over the last 2-3 days.” I responded by telling her that if “she/the business would have answered the phone originally, she would not have had to call me back.” She then stated, “Well I will tell you what, how about you think about what I just said and give us a call back…” I hung up the phone and drove to the location and asked to speak with the Office Manager to inform them of what was going on, receive clarity on this situation and give this business a chance to rectify this situation. She rudely told me that she was the office manager and that she would not speak with me. I informed her that if she refused to speak with me, I would file a complaint. Again, she rudely pointed to the door and told me I could leave. She was dismissive and refused to communicate with me. So here I am taking out time from my busy schedule to file a complaint with every single company or agency that handles health care investigations due to the behavior that this facility allows. If she is the office manager and she is acting as rude and disrespectful as she was especially in front of two other individuals who witnessed this behavior, this clinic needs to be aware of how the front office is handling their patients and potential patients. I am sure I am not the first. There was no sense of customer service. It seems like this woman feels she is irreplaceable or does not have to provide proper customer service because no one will ensure she is properly reprimanded. Especially in a healthcare facility in the middle of a pandemic. Per the TN Department of Health, “The majority of health professionals are competent, caring individuals. Most persons are satisfied with the level or quality of care they receive. However, when a problem is experienced with either a health care professional or health care facility, you have the right to report them.” I have reported this establishment through several avenues.

I should give negative star for this person.. never ever go under surgery with him.he has no idea about medicine. Beware...

i would not give this so called doctor one star he has ruined my life he has caused permanent damage to my rectum he preferred a surgery that should i have fairly quick recovery from the moment i woke up from surgery to this day i can’t control my bowel he also managed to make me have a open sore that will never close nor will the muscles in my rectum will never work again i had no control at all for the 6 months after my surgery he processed to inform me that there was a medication to help harden my stool at this point i had lost over 30lb at this point i was so weak i could hardly get out of the bed i was very angry because all along he new of this medication yet he waited all that time he i would a least have my stool hardened i new went back i went to a specialist that said it could never be repaired the only thing that will fix it is a cocloumy bag not only is it very painful it is embarrassing the doctor has made me suffer everyday i should haves sued him because i would hate for one person to experience what i went thur at the hands of this man!!!!!!! i have read all the reviews and the reply’s it some how it never his fault the man should never by a loud to practice medication another day!!!! my live will never be the same i thing he does thing that he knows well cause people harm!!! Please Please be a ware of this man

Very matter of fact. Took care of my issues with a great deal of compassion and respect.

he forever changed my life

i live everyday going to the restroom one myself won’t even know no i have no life he has taken my freedom not only that i live in pain because i have an open cut that will never heal... he has no right to be a doctor please don’t use him

I have never been right since he for sure messed me up. I have had nothing but trouble since he operated on me.

I would not give Dr. Fox a star at all. I had the most horrible surgery any one can image. Had a staple hemorroidectomy surgery. The pain was beyond a 10. Went to him 4 times after surgery. He said I was healing fine. Developed fecal incontinance, he said he didn't know what that was. Had rectal ultra sound, said rectal spasm. Still bleeding, pain at bowel movement and fecal incontinance. In June went to another Colon-rectal Doctor he said titanium staples were used. Dr. Fox said staples were dissoluble. Then went to University of Tenn. Colon- Rectal Doctor and said he had never seen a hemorroid surgery like this. Both Doctors said I would have to go to Cleveland, Ohio, to the Cleveland Clinic Hospital and find a doctor to remove staples from annul area. He put staples on the nerve line in annul area. Found a Doctor who took out a ring of staples and 4 titanium staples deep in muscle wall. The surgery was a success. The surgery was a rare and unique surgery. A long healing time ahead. Dr. Fox is a liar, money hungry and rude. His receptionist Rena, is also rude. The office doesn't even have a computer. This office should be condemned by the health department. You are taking your life in your hands if you use Dr. Michael Fox. He needs to retire now. The two Colon-Rectal doctors I saw, their nurses told me that you wouldn't believe the patient's they receive from Dr. Michael Fox who do surgeries on them were botched and the doctors had to fix his mistakes. Also, I called and asked for my medical records. I never received them by mail or fax. So Dr. Michael Fox broke the HIPPA law. Wanted me to come in and go over with me what records he would release to me. I have lived a horror and a nightmare of a life for fifteen months. S E