Hardeman County Community Health Center's Online Review Report Card

I am beyond frustrated with this clinic. My son has been on service with them for YEARS yet and still they would not work with him to continue his behavior modifying medication while he is at a boarding school out of state. I have been given inaccurate information multiple times from their staff which has also delayed treatment for my son and putting him at disadvantage. The day of his telehealth appointment they decided to call and let me know they would not be seeing him. Sad. They are just looking for the numbers go to a clinic that truly cares about the patients they are servicing in this community. They dont its all about the money

I was having a hard time that day. Stressinghead hurting name it. Staff there was extremely nice and kind to me. I will be going back.

Not a very long wait time in and out with grandchildren in a short period of time.

The Staff are very helpful The Doctors Nurse Practitioners Nurses are Wonderful. Thank you guys for all that you do

They never want to give me my medicine we have to constantly call and fight with them to get it last time I went two days before I got my medicine all they say is Ill leave a message with the doctor and the doctors never look at it if they want to keep people coming there they need to have better customer service and better doctors💯

This place need to hire a customer service rep or a marketing director of some sort. The desk clerks answer to everything is I dont know. All I was asking was simple admissions or appointment process.

Super poor treatment of all individuals during the covid outbreak. Making patients wait in cars while vendors were coming in with no face masks on at all.

My fiance went after finally deciding to go after a long battle with depression and anxiety. Everything was going decently until he had a shift change at work and couldnt keep his morning appointment any longer. The next one available was weeks to almost a month away Which is understandable I know things fill up but they would not refill or extend his medicine until he was able to see the doctor. Having only enough to make it a couple of days past the appointment no appointment was going to be soon enough. This is an antidepressant Its not something you cut people off of with no taper. So 2 months of increasing dosage just for that to happen has not only made him terribly sick but disheartened. This kind of thing could seriously make someone kill themselves or hurt someone else when youre talking about the chemicals in the brain. I truly believe they dont care and I wouldnt advise anyone to go there seeking any kind of mental health treatment. Seeing another similar review just confirmed that. Weve moved on to a better more caring doctor but we still have to go through this process all over again. As for us were done but I hope they make some changes so that anyone that does go there doesnt have to go through the same thing.

They do change doctors frequently but they are always knowledgeable. The best thing about the clinic is the extended hours on Monday and Tuesday so children do not have to miss school when they need wellness visits physicals or shots. The lab for blood work is in the same building and the local hospital is nearby if xrays are needed.

Sliding fee program Patient assistance