Cloverland Park Senior Living's Online Review Report Card
Cloverland Park Senior Living
4.5
Average Star Rating
31
Total Reviews
2
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
ScoreDoc is affiliated with RepuGen and GMR Web Team. You're welcome to work with them or any provider you choose.
Review Summary
Cloverland Park Senior Living received 74.2% positive feedback, with patients praising the caring staff, beautiful facility, and responsive management. However, 25.8% of the feedback was negative, primarily citing neglect, poor food quality, and unsanitary conditions. Overall, the community is noted for compassionate care, yet it needs better attention to cleanliness and resident needs.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
List of Cloverland Park Senior Living's Reviews
The new leadership at Cloverland is making a difference in how this community shows up to families. We felt that they were very responsive to our concerns and met with me proactively to discuss my loved one's care plan. The building is light and airy. Front desk gives a warm and understanding welcome. Competitively priced compared to similar places in Brentwood and Green Hills.
The new leadership at Cloverland is making a difference in how this community shows up to families. We felt that they were responsive to our concerns and met with us proactively to discuss my loved one's care plan. The building is light and airy. Front desk gives a warm and understanding welcome.
Misty Phillips is doing amazing work along with Brenda Nagey who is over Memory Care. Not to mention Marina & Hillary over activities plus Rosanne over the front desk. Great job everyone!!!
The staff are kind and patient. The facility is always clean with diligent house keepers. This goes for both residence and common areas. The food is consistently great. The head chef has monthly meetings with residents to take suggestions. The menu has plenty of options for diabetics and alternatives for consideration of food allergies. I wished there had been such a facility available to my father or grandmother.
This property is absolutely beautiful! The surroundings are peaceful, the "restaurant" has delicious food, and our kiddos really enjoy the greenery, put put, horseshoes, fire pit, and gorgeous views. We are so grateful for the compassionate staff and a safe place for my Dad to live. He enjoys the programs in Memory Care and enjoys having a nice clean apartment that is all his own. Thank you, Cloverland!
We here at Comfort Keepers, a non medical caregiving service, are very happy to partner with you! We have provided service to a few residents in this community; what a beautiful place for them to live! We would be more that happy to come in and help more residents if needed! Thank you!
I come there 2xs a week and everytime without fell l have tochange my loved one and clean the room. I have talked to staff about the issues and it falls on deaf ears. The dining room is crazy half the time you get the wrong food and it you are lucky enough to get food most of it is not good. I had a serious problem and went to the tech and they told the nurse 2 nurses came to check on the problem and all they pretty much said was that he needs to go somewhere else because they are not trained on his issues. This was tonight so l will be talking to the family about moving him out of here. They lied about everything they said they would do. This place is just sad they just want the money. Non of the staff is is helpful or care from the top down. There is blood splatter on the wall in the bathroom and nobody cleaned it.The nurse used the urine hat and emptied it and left urine in it how hard would it have been to rinse it out. The shower has dry urine in it also. I feel sorry for the ppl here that doesn't have family come check on them often alot of them don't get taken care of. They don't check on them just for meals that's all.
Clover land Park is a beautiful community in a lovely setting. We were happy and impressed with the amenities and standard of care provided in their Memory Care for our loved one. We found staff members at every level to be cheerful and engaged. Sharon Ricketts, Senior Lifestyle Coordinator, provided an immediate response to our needs, addressed our concerns and answered our questions with knowledge and compassion. Sharon and other staff members communicated with our healthcare providers coordinating a smooth and welcoming transition for our family member. I highly recommend Cliverland Park Senior Living!
The facility is beautiful and the staff made it easy to move my Dad into Memory Care.
Don’t go …more to follow …”stay tuned..”🤪
Did you find this reputation scorecard helpful?
Locations
No related location
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
Google
Yelp
Facebook
