Harmony At Brentwood's Online Review Report Card
Harmony At Brentwood
4.6
Average Star Rating
42
Total Reviews
4
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Harmony at Brentwood received 81.4% positive feedback, with patients praising the compassionate staff, exceptional care, and welcoming environment. However, 18.6% of the feedback was negative, primarily citing cleanliness issues, staff turnover, and financial operations. Overall, the facility excels in creating a caring community, yet it needs improvement in administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Harmony At Brentwood's Reviews
Toured yesterday for my mom. The facility is lovely and provides multiple levels of care tailored to individual needs. I will bring my mom for a tour when she visits us next week.
Reviewed On Google
Harmony at Brentwood is an exceptional senior community for your loved one. The staff is always helpful and go above and beyond to make residents feel comfortable and cared for. Courtney and Michelle are an amazing addition to harmony, and are always so welcoming when I come in to meet with them. As someone who has worked in the senior community for over a year now, I can say that they are the best of the best. They take the time to build relationships and assist with anything the residents might need. I would highly recommend Harmony at Brentwood.
Reviewed On Google
Sister and I toured with mom Sunday 19th with Michelle. We loved Harmony and now to convince mom that it is the place for her. But this will be easy 😃
Reviewed On Google
Lovely community and safe area.
Reviewed On Google
Everyone is kind and welcoming
Reviewed On Google
Excellent showing and answered a lot of our questions! I do have a. concern they don't have sufficient parking or maybe it just happened to be busy when we visited.
Reviewed On Google
A memory care unit is only as good as the caregivers and nurses. At the Memory Care Unit at Harmony at Brentwood, Nurse Kelly, is exceptional. She is always smiling, always willing to help and truly loves and respects the residents. She always puts the Residents' needs first. She greets each resident with a smile and is so compassionate and kind. She treats every resident as her own family and the residents love her. Our family member is always calm and happy whenever Kelly is around. We never worry when we know Kelly is working because we know our family member will be well taken care of and loved. We love Kelly as much as she loves our family member. Two other nurses, Deidre and Heather, also always have the Resident’s best interests as their first priority. Deidre’s calm, loving and unassuming character make her the perfect nurse for memory care. She always answers our questions with a smile and is first to step up when help is needed. She is attentive to the Resident’s medical needs and never complains. Heather always greets our family member with a cheerful hello, is attentive to his medical needs and always keeps us informed if and when there is a change in our Resident’s health and/or medical behavior. All 3 of these nurses treat the Residents with respect, love and care. The Memory Care unit at Harmony at Brentwood is made better because of these 3 nurses.
Reviewed On Google
Memory care at Harmony in Brentwood have been taking care of my mom and dad For the last six months. It has been a relief knowing that they have had excellent care. . I would highly recommend this facility .
Reviewed On Google
Harmony square director Eunice gets a 5 star for superior service and a great attitude.
Reviewed On Google
This is an absolutely beautiful community with a beautiful view of Brentwood. The Executive Director is kind and compassionate about his job, and that great leadership reflects in the attitudes of the employees as well as the residents. This is such a welcoming community and I would recommend it to anyone looking for senior living in the Brentwood area.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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