Pinnacle Dermatology Brentwood's Online Review Report Card

Doctor Davis and staff are absolutely great I would recommend them to anyone

All of the staff was friendly and caring. Dr. Davis explained everything clearly and was so through. I would recommend to anyone.

Starting from the email notification, to automatically updating my new insurance information, all was seamless. I arrived early, they got me in early and in fact my appointment was completed before the actual appointment time. I interacted with 3 of their team members, including the doctor- and everyone of them loved their jobs and it showed. I highly recommend-

Good service, but be careful if you have Cigna. Website says they accept it, but this Brentwood office was running 30 minutes late to open for the day, staff was disorganized, and clearly didn't have capacity to give a heads up that the provider didn't actually accept Cigna in reality. Be sure to triple check with your carrier before you go.EDIT: Appreciate the customer service reply here on 1/14/21. I have called into your call center twice regarding this (since you cannot reach a local human via the listed number), and it doesn't sound like you take Cigna. Perhaps edit your website and not list insurance carriers that aren't accepted. That's really poor form.

Just started going here and Dr. Davis was great! She was super efficient and timely and gave great advice on top of handling the medical side of things.

This was my first visit and I was very impressed with the staff and doctor. I'll be coming back for any skin care needs in the future. Highly recommended!

Efficient, professional and personable. There was not a long wait and I will go back

Madison Webb was fantastic - she provided correct diagnosis and treatment immediately and was 100% perfect!

Dr Matthews is very thorough and explained everything and answered all questions I had. She seems like a great Doctor! We will continue to see her as much as is neededThank you Dr Matthews!

Always nice. Great care.

I have been struggling with acne for almost two years now, and finally sought out someone to help me get it under control. Kate Merriweather was absolutely phenomenal in her assistance. She came in with a plan of action ready to go. I felt heard and confident that she will help me resolve my issue. Fast, friendly care.

I would like to say I'm very happy ... Everyone was so nice didn't wait and everything was done with one visit. Felt very comfortable with them and they took the time to explain and go over the procedures would definitely recommend and use in future ... Thank you again 😊

HIGHLY recommend this clinic!

I cannot recommend Pinnacle dermatology enough. I drove 4 hours to see Madison Webb at Pinnacle Dermatology’s brentwood location because she is that amazing-that should speak for itself. I have been a patient of Madison’s for multiple years and she truly changed the way I think of medicine for the better. As a current medical student, she is the provider I most want to imitate. Her work has shown me what truly good and personable care is. She is patient, happily answers any and all questions you have, and genuinely gets to know you as a person. I strive to one day be at least half as good of a provider as she is once I finish training. The rest of the staff is wonderful, kind, and funny. I wish you all the best and am grateful for your phenomenal work.

Money making venture, not a real doctor's office. They had me schedule a follow up visit where I wasn't really treated as an individual and was told to go to another office to figure out what the root cause of my issue is. Based on my first visit, I was told we would check for the route cause on my second. Also, the second I checked in they said "You have a balance you HAVE to pay now" even though I had just gotten the bill from my first visit just a few days earlier. I always pay my bills so this language was very off-putting. I highly don't recommend this "company" as it's certainly not a doctor's office.

My son and I got in quickly. The staff was polite, courteous, and friendly. We live less than 5 minutes from Pinnacle. I would highly recommend their services

Thank you Ms.Kate, she was quick and make sure I know how all the process will go. All staff were friendly and nice.

Providers and staff are very professional, but also was very impressed with how welcoming and kind they all are. I felt very comfortable and confident in the care I received.

I highly recommend!!! Professional and very cordial!

Made an appointment same day and my dad was taken care of quickly. Highly recommend Pinnacle Dermatology.