Ana Cornea's Online Review Report Card

Terrible at communication. I was referred by a current patient. On June 2nd I had a referral sent over. Two weeks went by, I called to follow up. I spoke with Dawn. She said it was not on her desk. I asked if there was a way to confirm they received it, she said "I cannot go into the doctors office and go thru her things" I thought that was kind of rude. I called my primary and confirmed it WAS received.Two more weeks go by, I called again and asked for the nurse. I left a message that I was a new patient waiting to here hear back, and that it had been 4 weeks. In ever heard from the office.Two more weeks go by (6 weeks total), I call again. My intent this time was to tell the receptionist that they should just tell people if they are not taking new patients. She insisted on putting me through to Dawn (the referral clerk). I left another message...with no response.Three months after my first contact with the office I called again and left a message for the doctor (on the nurse's voicemail) recounting my story and lack of communication from their office. I told her I thought she should now how her office is treating people. I got a call back within 5 minutes from a nurse (Yasi) who sincerely apologized and said she would request a new referral in the morning and hand it directly to the doctor if I still wanted to move forward with them. I never heard from her again.This is my 3 month experience with Dr. Cornea's office. I wonder if she has any idea how her staff is treating individuals...

It is nearly impossible to get an appointment here. The staff is rude and gives you the run-around when you try to schedule. It took months to have my referral reviewed by Dr. Cornea and to finally be called to schedule. At that point, I attempted to reach them for weeks only to be transferred from person to person and leave countless unanswered voicemails. Everyone I spoke with seemed like they didn't care at all, especially Dawn. I was finally able to actually speak with someone who was very short and unhelpful in scheduling my actual appointment. It's actually been a pretty creepy experience. You would think an endocrinology practice would treat patients with a little more kindness, considering the nature of the difficulties we face daily.

Apparently has too much businesses . I have been a patient of hers a couple of years. I had a virtual appointment with her 3 months ago and it must have been during her lunch break, it sure felt that way? 3 months before she was very snippy and short with me during our tele health visit? Yesterday I had an appointment and they never sent me an email or phone call to start the visit.

Apparently has too much businesses . I have been a patient of hers a couple of years. I had a virtual appointment with her 3 months ago and it must have been during her lunch break it sure felt that way? 3 months before she was very snippy and short with me during our tele health visit? Yesterday I had an appointment and they never sent me an email or phone call to start the visit.

She ignores your complaints. Too often her answer is that ‘you are just getting older’ not investigating further. I had a medical problem she ignored. When I had it taken care of by a better doctor she dropped me. Good riddance I would see someone else not her.

I recently moved to Tennessee, and have been trying to reach Dr. Cornea's office for two months now, to become a new patient. I am having difficulty getting in touch with anyone, or have a phone call returned. Does anybody have any suggestions?

I recently moved to Tennessee and have been trying to reach Dr. Corneas office for two months now to become a new patient. I am having difficulty getting in touch with anyone or have a phone call returned. Does anybody have any suggestions?

I HAVE BEEN SEEING DR. CORNEA FOR SEVERAL YEARS . SHE IS ALWAYS SO KIND & PATIENT WITH YOU. SHE TAKES HER TIME & DOESN'T RUSH YOU . SHE IS VERY THOROUGH & TREATS YOU ACCORDINGLY. ON MYLAST VISIT, I HAD SOME DIFFICULTIES & SHE WAS WILLING TO WORKWITH ME & MY SCHEDULE. THANK YOU DR. CORNEA FOR BEING THEREFOR ME!

Dr. Cornea my Endocrinologist does a great helping me manage my complicated health issues and their interactions.

Dr Cornea is great . Always timely with appts and never feel rushed . Has kept my thyroid levels correct for years .