Carey Dozier's Online Review Report Card

Dr. Dozier is always very thorough with his exams. He, without fail, always takes the time to listen and answer any questions, and he does so in a very thorough, professional manner. Never have I ever felt "rushed" by he (or any of the staff members) during any of my visits... They always make me feel like I am going to visit friends or family that I have not seen in a long time! I love the "hometown, home style approach" and I would recommend him to any and every body that is in need of good, professional eye care!

This cataract surgery was supposed to be a simple operation, but it’s turned into a nightmare. I had a patch on my eye for a week I can’t drive I can’t do anything so I am Not happy with the surgery.

Doctor Dozier is the best ever .He is kind and thorough. the staff are wonderful and treat you with respect. My wife and I have been patients for years and feel lucky to have found such a great doctor and staff!

First visit to East Ridge Eye Center was a very good experience. Minimum wait time, courteous staff, and a clean well maintained facility. I was given multiple eye test to properly determine any issues. Dr Dozier then met with me and clearly discussed all the test results and answered my questions professionally. I will continue as recommend.

The optical shop needs more training!

Tammy in the optical center helped my wife pick out glasses that were too large for her face. They refused to help her fix the problem! We are out $500!! They finally called after I left a bad review and said they would help her. I took her back and they wanted to charge another $250 to fix the lenses. So we left! Now I recieved a letter of dismissal because we left a bad review! All i did was tell the truth!!

My mom loves dr. Dozier. However, the optical center and Tammy did my mom wrong! My mom has dementia and she sold my mom her frames and assisted her in picking them out. The frames are too large for her face and too heavy on her nose and ears. My mom called and requested smaller frames and was told that they couldnt do anything about it! So now she is having headaches and cannot wear the $500 pair of glasses!! Tammy refuses to help her. We will never go back! Also, we found out that Healthspring pays $200 on new eyewear and their optician will not accept it although dr. Dozier does. And she did not inform my mom of this up front. As of February 25th, she recieved a letter that they will not see her anymore because of her review!! The truth must hurt!

Doctor dozier's office is not very considerate here I've been coming here a few years now and I've never been seen when my appointment was it's going on an hour later now and still waiting do they think their time is only valuable I can't believe I came back here again.

I love dr Dozier! However, their optical department needs work! I have dementia and needed assistance purchasing glasses. The optician, Tammy, helped me pick out frames that were too large for my face. After I recieved the $500 glasses, they were too heavy for my nose and it was painful to wear them. I called and was told that they could not do anything to help me. I was stuck with them. So I left a bad review. Then they called and they told me if I came in they would help me. So I went back and was told it would be an additional $250 to reframe my lenses. So I left. Two days later I recieved a letter from dr. Richmond that they will no longer see me at their office!

If I could give this office less than 1 star I would. They clearly have NO regard for their patients. They can't even send in a prescription to a pharmacy in a timely manner and want to charge for rechecks 2 days later. My family will NEVER use this facility ever again.