Baptist Medical Group-Collierville Internal Medicine's Online Review Report Card

Never anybody in the waiting room nor is it busy yet they can’t even answer the phone for patients

Patrick Rice is the very best NP I’ve ever been to! His personality is contagious, his smile is warm and inviting. He will spend as much time as you need, offering suggestions, ordering tests and labs, and explaining procedures. He is quick to answer your medical questions and put you at ease. In this day and age, it’s extremely difficult to find a Dr. who gets an A+ in every aspect of his practice! Thank you, Patrick, for being the person you are! Ilene Todtman

Dr. Emily Mewborn and her nurse Tabitha are an amazing duo!! They both work together as a team, and if Dr. Emily needs Tabitha’s help, Tabitha let’s the patient know that she will be right back. Dr. Emily does not rush when seeing patients, she takes her time and listens to everything and gives her input. If Dr. Emily is unsure of something, she will tell you that she is going to do some more research on it before giving her opinion. The office overall is very clean, and the receptionists are very friendly at the front desk!!

John is the best, very attentive to your needs.

The worst hospital ever!!I mean theyTake their sweet time and really do not show any careHorrible u may as well stayHome and wait on God

Noone likes going to the dr, I dont think.. But, having friendly voices and dancing eyes behind the masks sure takes the jitters away. I've had nothing but pleasant experiences with everyone in this facility. I never sit and wait long periods for someone to get me from tbe waiting room area. Once in the treatment area, they greet you and get things underway, none of that chatting and patients just on standby.. Nope, I respect the way everyone works together and how passionate they are about giving the upmost proficient healthcare but in a warm and caring manner. I'm thankful for caring healthcare providers. Their jobs are so busy and stressful, I appreciate the effort to comfort me and help me in my wellness journey.

The best hospital I have been to in area!! I have had surgery there twice. The nursing staff is extraordinary, kind and professional. Kudos to Nurse Amber in the surgical ward who truly cares about her patients. Thanks for all you do to make us well again.

I was treated very poorly and unethical by Dr. Watson during my hospital stay. I heard her conversations about me and my health status outside of the door. Dr. Watson is poorly educated. She was speaking with me aggressively and as if I was incoherent. I pretended as if I did not notice. It was in my best interest not to say one word or even acknowledge her behavior at least until I was discharged. She was aggressive and had extremely bad bedside manners. It was like she was not in fact a Doctor at all, the way I was treated and how she conducted herself. This hospital did nothing to protect me from random staff members. Different staff members came inside my room solely because they had learned of my health status and were curious to see my face. I'm laying in bed looking right at them and there were many that came inside my room. I also heard everything they were saying about me as well. I did absolutely nothing because the damage was already done and I was already being treated poorly by Dr. Watson and it was her fault because she did not do anything to protect me or this hospital. If I knew I would be treated this poorly I absolutely would not have checked in at Baptist Collierville. I will have to carry this nightmare with me for the rest of my life. This hospital should do better at protecting patients privacy or just in general. I was treated as if I was part of a circus and people were coming to see. I will almost guarantee this would not be acceptable in the state of California or some place other than Memphis.

My name is Lillie Jackson I lost my Youngest son to Suicide Sept 2019 totally devastated Lakesha Towsend Willis Was Inappropriate on social media while at Work At Baptist Memorial Collierville Tn. May 22 2020. Please share who could be this Hateful Mind you she's in her early 40s and just being able to get pregnant be in told she couldn't have children and this is the remark that she made to me about my dead child totally inappropriate please share...https://www.amazon.com/photos/shared/r-BE1­QWlRdGrs_TBY07Ajg.6p8_VH6BlcuSfNcbvEA2Gi

Good doctors. Administration should be ashamed of how they run, and security guards could use a few lessons in being polite.