Maury Regional Health's Online Review Report Card

I got an infection in their operating room.Talked to the patient advocate and all she did was deflect.Nobody at the hospital that has any power will talk to me.

Always good service when I come there and clean.

My Mom age 80 was taken to the hospital last night 102021 by ambulance. She has COPD an ulcer and an aneurysm. She arrived at the hospital complaining that her stomach was hurting taken to triage and the PA in emergency told her she was not an emergency plus told my Mom that the primary care she had listed was not her primary and sent her home without an examination. This is crazy. so I guess now unless you have COVID19 or Heart attack you are no longer worth the time and effort it takes to complete a full examination. I realize the hospital is full and the staff is overworked. But this lady begged family to call 911 and take the ride from Hohenwald to Columbia in the middle of the night. Our seniors deserve better.......

Horrible experience doesn’t describe what my family has been through with this facility A lot of the nurses are very rude the doctors will not call you back they released my mother to early and had to call 911 not 11hrs later and they kept her another 2 weeks so they had to have known they were releasing her to early. About 2 months later she stayed 24hrs and they discharged her without any diagnosis nor information on what was wrong with her. I am highly disappointed with the lack of professionalism shown at this facility

Horrible customer service

bad staff

My lil angelNannie lvs you Maddie

I really liked how they treated me. They are all very kind to me. I would go back again.

Took my son in to be seen about a rash around his eyes and on his eyelids because of a fever had to wait an hour in the waiting room just to have people that arrived after us get sent to the back before us. Spent 3 12 hrs just to be tested for everything under the sun but what we went in for never received a answer about the rash. We were left sitting in the room with no answer whatsoever glad to know toddlers get the same treatment as adults and be forgotten about to just sit thereNext time Im going to Tristar or Williamson County. If I could give this a zero star I would.

Went to the ER because I thought I had broken my finger and didnt want to wait for the next day for urgent care. Worst mistake of my life. I should have just dealt with it myself or driven to Williamson County. One hour in the ER included 2 minutes with the attending physician an XRay and ace bandages applied by the nurse which apparently costs almost $2K. I finally paid off the first $1500 bill after being told by billing that I would go to collections if I applied for financial aid and that my option for a payment plan was at least $119 a month no less.. then I get slapped with a $400 bill for those 2 minutes with the attending physician the DAY after I pay off the $1500. Absolute joke. Ill be driving the 40 minutes to Williamson if I ever need emergency care