Maury Regional Health's Online Review Report Card

I got an infection in their operating room.Talked to the patient advocate and all she did was deflect.Nobody at the hospital that has any power will talk to me.

Always good service when I come there and clean.

My Mom age 80 was taken to the hospital last night 102021 by ambulance. She has COPD an ulcer and an aneurysm. She arrived at the hospital complaining that her stomach was hurting taken to triage and the PA in emergency told her she was not an emergency plus told my Mom that the primary care she had listed was not her primary and sent her home without an examination. This is crazy. so I guess now unless you have COVID19 or Heart attack you are no longer worth the time and effort it takes to complete a full examination. I realize the hospital is full and the staff is overworked. But this lady begged family to call 911 and take the ride from Hohenwald to Columbia in the middle of the night. Our seniors deserve better.......

Horrible experience doesn’t describe what my family has been through with this facility A lot of the nurses are very rude the doctors will not call you back they released my mother to early and had to call 911 not 11hrs later and they kept her another 2 weeks so they had to have known they were releasing her to early. About 2 months later she stayed 24hrs and they discharged her without any diagnosis nor information on what was wrong with her. I am highly disappointed with the lack of professionalism shown at this facility

bad staff

My lil angelNannie lvs you Maddie

Horrible customer service

Would not recommend this hospital to anyone

My dad has received excellent care there so far. The nursing staff has been very thorough in reviewing the plan of treatment with us and we received a phone call at home from the doctor reviewing his case. The covid visitor protocol there seems to be structured around common sense by being as cautious as possible where necessary but also by allowing minimal visitors when possible. Im particular about the care of my loved ones and I have been in healthcare for many years so I know how to recognize good care. I was impressed by how well they are coping during this covid surge without patient care suffering. Great job Maury Regional Staff I also want to say...when reading the comments...please keep in mind that there are times that negative reviews will be posted but a hospital cannot reply due to HIPAA laws so they cannot defend themselves against the negative posts. There may be a good reason that someone had a 3 hour ER wait time...they may have came in for something that was not a true emergency and the staff had other TRUE emergencies to deal with such as heart attacks etc. Not judging any reviews previously posted just saying keep this in mind when reading publicly posted reviews of any healthcare facility.

I get treated good each time I have to go Thanks 👍