Poplar Estates Senior Living Community's Online Review Report Card
Poplar Estates Senior Living Community
4.1
Average Star Rating
23
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
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Review Summary
Poplar Estates received 52.2% positive feedback, with praise for the caring staff, friendly environment, and quality care. However, 47.8% of the feedback was negative, citing inadequate care and lack of communication. Overall, Poplar Estates is valued for its supportive community yet could improve transparency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Poplar Estates Senior Living Community's Reviews
When the time came to place our 87 year old mother in a retirement facility, we began the search to find the one most suited for her. When we set up a visit with Poplar Estates, we were met for a tour of the facility by the Administrator & her assistant. They were friendly, and unrushed. They answered our questions and provided verbal and printed information about the facility and its resident programs. We were very impressed with our tour and our tour guides. We came a second time, bringing our mother to see for herself and have a part in decision making. She has been a resident now for nearly 2 years and is very happy with the facility itself, the administrative staff, resident care staff, the friendly surroundings where there’s always someone to socialize with, three meals a day with no prep or clean-up required by her, an immaculate environment maintained by staff. There’s always help on hand if and when needed; an advantage for her and a comfort to us. Mom’s a happy camper at Poplar Estates and we’re a grateful family knowing she’s both safe and happy there. THANK YOU, POPLAR ESTATES.
I MIGHT HAVE LIKED LIVING THERE BUT THEY WON'T LET YOU SEE THEIR FLOOR PLANS UNLESS YOU TAKE A TOUR WHAT ARE HIDING NO THANK YOU
I am a friend or relative of a current/past resident This is a top notch facility. My father has been there for about a year now. I now have personal relationships with the staff as they treat us all like their family. I am impressed with the time they take to understand each resident and find out their interests. My Dad likes NFL 24/7 and they make sure his tv is on and volume is to his liking. They are very quick to respond to my questions and inform me of any needs for my Dad. Jennifer and Dawn are very fair and hands on with the residents. Machalia is fantastic with his medical care. Angie and the other team members are very informative. Ms Yvonne in the kitchen is so sweet to my Dad and always has a smile. Sandy is great with activities. JR takes care of my Dads maintainence needs immediately and talks to him like a friend. My Dad had to go to SNF for a month and there is a definite difference in the personalization of his care. He is treated with respect at Poplar and they make him feel he is at home and happy. The rooms are very nice and roomy for family to visit. I also like how they keep my Dad's hair cut and clean shaved. I would highly recommend Poplar for your family if needed.
Over the last ten years, both my mother and husband have been residents of Poplar Estates, and they received exemplary care. My mom with dementia, and my husband a stroke patient; they had vast and unique needs that were met and tended to in a loving and compassionate manner. This level of care allowed me to work without worry and sleep with peace of mind that they were loved, respected, and cared for in a compassionate and skillful manner. My mom was able to live out her final days here without entering a nursing home, and my husband enjoys an active life there still today. Thank you Poplar Estates! I am forever grateful.
My mom was in Poplar Estates and they took such good care of her and treated her with dignity and respect.
Poplar Estates is an amazing place. They care deeply for their residents. My mom and mother in-law were blessed to live there. I highly recommend them. Caring staff and great food. There are activities daily. Check it out.
Poplar Estates has been wonderful for my MIL. The staff is patient and caring. The residents have formed a sweet community of neighbors and friends that really helped keep the loneliness at bay during the COVID lock down. We can’t say enough good about our experience to date about this facility!
Terrible place , residents doesnt get the care they deserve, alot goes on that families doesnt get informed of , dawn's main concern is the money not the well being of residents, there is not a single working camera on the property, the gardens building gets served slop half the time cause they are not mentally stable enough to know different,
It's so nice to have a community in Columbia that has provided consistent, trusted care for so many families over the years. Dawn is a treasure and her longevity speaks volumes.
Very unhappy with them. Want there patients zombies!
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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