Dermani Medspa Cool Springs's Online Review Report Card
Dermani Medspa Cool Springs
4.9
Average Star Rating
78
Total Reviews
28
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Dermani Medspa received 97.4% positive feedback, with patients praising the professionalism, knowledgeable providers, and welcoming atmosphere. However, 2.6% of the feedback was negative, primarily citing diluted Botox treatments and poor follow-up communication. Overall, the medspa delivers excellent service yet it needs better follow-up communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
List of Dermani Medspa Cool Springs's Reviews
Joshua Griffin is wonderful! Painless Botox treatment!!! Wonderful staff!!
Reviewed On Google
Stacey is great and very nice, Very knowledgeable at what she does. Everyone I’ve met there has been very polite and accommodating!
Reviewed On Google
I’ve had my eyes on full body laser hair removal for years and finally pulled the trigger after meeting with Stacey! 100/10 would recommend! I’m a full on dark thick haired gorilla of a girly and she has me looking as smooth as a dolphin. Best decision I could’ve made. A bikini hated to see me coming this summer with this snatched no ingrowns bikini line she blessed me with. The laser? Painless. Literally painless. This is unlike any other laser I’ve tried before. And ya girl def tried those overpriced franchises… just trust me and go here. We’ve also been working on my skin care journey and let me tell you these hydrafacials are immaculate! I literally look forward to my sessions and chit chats with her!
Reviewed On Google
Ive only had 2 treatments and the results are phenomenal for laser hair removal
Reviewed On Google
Josh was great! He was nice, thorough, honest and did a great job. Friendly staff too- would recommend to any locals out there needing Botox!
Reviewed On Google
First time to visit. Very professional. Josh was very knowledgable and took his time in explaining his suggestions for my skin. Will go back .
Reviewed On Facebook
I had an excellent experience with Josh today as my injector. He is highly knowledgeable about the latest techniques and the products used in this practice. He brings a depth of medical knowledge and experience that give me confidence as a client. Regarding his actual technique, my Botox was virtually painless. Botox is not typically painful, but this was a particularly smooth and easy experience. I felt next to nothing and he was very careful. 10 out of 10 would recommend!
Reviewed On Facebook
Josh is the best for Botox. I have been going to him since Dermani opened and won’t let anyone else touch my face. I actually live in Memphis now but still make the trip to see him. 10/10!
Reviewed On Google
I found this place because they had a Groupon special, 40 units for 269 which I thought was a great price. When I got there the injector had an already mixed bottle of Botox and a bottle of saline. He proceeded to dilute the Botox that was injected and claimed it was because he didn’t properly mix what was in the vial. I’ve had Botox so many times I knew I’d know the difference one way or another when I saw the results. I usually only get 25 units MAX and my results are flawless every time. I only chose this location because the rate was so inexpensive. First he refused to inject Botox for my gummy smile when that’s what I asked. Second he insisted on a lip flip location which did absolutely nothing except numb my lip. He raised my brows to the high heavens, I literally look like a clown and my forehead nearly has full motion. This is several weeks later so whatever he injected is in full effect. I used 34 of my 40 units and they’re over 2 hours away from me so I just went to a professional to fix this. I am 100% confident he diluted my Botox. And he was oddly flirty for a married man. And insisted he’d be forever my injector after that day lol. Insane. I called and left messages for a manager to call me and of course no one ever called back. Should have known better. These results look like he injected about 20 units of Botox and about 14 units of saline which makes sense because I watched him draw straight saline into my syringes. What a disappointment and rip off.
Reviewed On Google
The resident there is an absolute artist! She is amazing.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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