Franklin Orthopaedics & Sports Medicine's Online Review Report Card
Franklin Orthopaedics & Sports Medicine
4.5
Average Star Rating
68
Total Reviews
1
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Franklin Orthopaedics and Sports Medicine received 88.2% positive feedback, with patients praising the doctors' professionalism, compassion, and the friendly staff. However, 11.8% of the feedback was negative, primarily citing billing issues and misdiagnosis. Overall, the practice is valued for its exceptional care yet could improve administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Franklin Orthopaedics & Sports Medicine's Reviews
This is the best orthopedics clinic around! They helped me greatly after my auto accident.
Reviewed On Google
Dr. Greg and Jeff Cook are so incredibly amazing! I will refer anyone to them and their great practice.
Reviewed On Google
I had a wonderful experience at Franklin Orthopaedics and Sports Medicine when i broke my arm. They took great care of me!!!
Reviewed On Google
Woke up just 2 days before my wedding in excruciating pain barely able to move my neck. Franklin Orthopaedics & Sports Medicine was able to get my in that day. The whole team was so kind and compassionate, from receptionist to the doctors. The doctor spent time with me to really assess my symptoms and talk through all my treatment options. I was able to get Xrays on site and get treatment right away. Thanks to them I was feeling much better and able to comfortably walk down the aisle and enjoy my reception! I've had a couple different issues since then and have gone back to see them each time. Each and every time I have received the same level of fabulous care! I absolutely recommend everyone call Franklin Orthopaedics & Sports Medicine for their concerns!
Reviewed On Google
I could not say enough good things about Dr. Cook and the staff at Franklin Orthopaedics and Sports Medicine. They have assisted me and my entire family with many injuries over the years and they always provide incredible care. The staff is attentive, welcoming and simply the best there all around! My husband and I could not love them more!
Reviewed On Google
I’ve been a patient here for all of my life and I will never go to another orthopaedic group. They are the best doctors around. From personally answering the phones, to getting me in the same day, and always giving me the best care. I never feel rushed and they always make me feel heard. Highly recommend this ortho practice!
Reviewed On Google
Always focused on you and listens to your problem. Discusses the best plan of action for your needs and makes sure you understand the treatment. Dr. Greg and Dr. Jeff are the best! The whole staff is friendly and accommodating!
Reviewed On Google
This is by far my favorite ortho doctors and PA’s! The office staff answer the phones personally (not a prompt) and they are wonderful to deal with. I have never had to wait long to get an appointment. They are quick to get X-Rays and schedule other radiology procedures. They are kind, empathetic, and very professional. Dr. Greg has done surgery on me twice. The Cook’s, Chris, and Peyton are all fantastic. They have always taken care of me and my family and will continue! I can honestly say that I highly recommend them!!
Reviewed On Google
Franklin Orthopaedics and Sports Medicine is the place to go for your orthopedic needs. I have had both shoulder rotator cuff’s surgery’s performed there with great success. Also, since my surgery’s there has been Five (5) individuals in my office that has had various surgery’s performed by Franklin Orthopedics and all the individuals have had nothing but high praises for this group. Simply some of the best Orthopedic Doctors in the state of Tennessee.
Reviewed On Google
Dr. Greg Cook did PRP injection in my knee. Very quick, smooth, and comfortable with a professional staff. Very reasonable price also!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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