James W Felch's Online Review Report Card
James W Felch
3.8
Average Star Rating
22
Total Reviews
0
Recent Reviews
6
Review Sites Found
Accepts Medicare
Yes
Medical School
VANDERBILT UNIVERSITY SCHOOL OF MEDICINE
Graduation Year
1977
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Dr. Felch received 47.6% positive feedback, with patients praising his expertise, caring nature, and successful procedures. However, 52.4% of the feedback was negative, primarily citing high costs, long wait times, and missed diagnoses. Overall, Dr. Felch is valued for his competence but needs better time management and attention to cost transparency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of James W Felch's Reviews
Very friendly and easy to deal with. He explains exams and eye conditions well, using lay-language. Staff accommodating, smiling, helpful.
Good thorough Dr., but I have had to wait an extraordinarily long time (2+ hours) after my scheduled appointment time to get in to the exam room to be seen. This happens each time I ‘used to go’ to see him. Had to change Dr.’s.
I called to schedule an appointment due to an eye issue and had a horrible experience. A scheduler refused to offer an appointment and instead requested personal health information over the phone. Unprofessional and rude.
Had a wonderful experience with Dr. Felch today - they fit me in for an emergency appointment and he was both caring and quick. Thanks again.
I'm sure Dr. Felch is perfectly competent, but I can't afford the $400+ I was charged for a very brief visit and quick exam. If money/value matters to you, look elsewhere. I won't go back, I was a blind-sided by the size of the charge for the amount of time spent.
I don't doubt Dr. Felch's expertise, but I was blindsided with a $400+ bill for a very short visit and quick exam. I can't afford this; I won't be back.
I don't doubt Dr Felch's skill, but I for one can't afford $400+ for a very short visit (and brief exam). Not going back.
I tried Multiple times over a number of visits to get him to listen to me about my eye complaints, blurriness, glare, pain, and night blindness. He said there was nothing wrong except dry eyes. I went for a second opinion and was shocked to discover that I actually have several issues going on that Dr. Felch had never addressed at all. Extremely disappointed
The most ridiculous thing I have ever heard was from their Franklin location that I have to wait 3 months to have my son’s eyes check!!!! Will never call them again.
He has been my doctor since 1984. Very sweet caring doctor and has a wonderful sense of humor.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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