Pediatric Dental Care - Dr. Buzz's Online Review Report Card
Pediatric Dental Care - Dr. Buzz
4.8
Average Star Rating
582
Total Reviews
27
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Pediatric Dental Care with Dr. Buzz Alexander, Franklin, garnered 86.3% positive feedback, with accolades for the kind, patient staff and child-friendly environment. Contrarily, 13.7% of the reviews were negative, citing billing issues and lack of communication. Overall, the practice is praised for excellent pediatric care, yet could enhance administrative transparency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Pediatric Dental Care - Dr. Buzz's Reviews
Everyone is always so nice and friendly. They do a great job to make the kids feel comfortable. My daughter recently had a tooth pulled and another was just hanging on by a thread. She was able to pull it out easily herself with encouragement from Dr. Buzz because her mouth was already numb. I was very thankful because it saved us from having to pay for it to be pulled.
Reviewed On Google
We had our first visit with Dr Buzz today! He and his staff were 💯 Seriously! My kids can’t wait to go back! Thanks for making the dentist so enjoyable for our boys!
Reviewed On Google
Dr. Buzz and the team are the best not only when it comes to dental care, but with costumer care as well. I’ve gotten the privilege of getting to be in their hands for years, and I highly recommend the Franklin location! Highly recommend 😊
Reviewed On Google
Always a wonderful experience. I saw Dr. Buzz as a child & now my kid sees him too. The professionals there are always so kind & they make your kid feel so comfortable. My son is 2 years old and they take great care of him!
Reviewed On Google
Came here for a second opinion for my 4 y.o. and was referred to dr Buzz. The office was so clean and the staff was welcoming. Literally everyone we came in contact with was so nice. My daughter felt super comfortable and loved Katheryn! Both Dr Buzz and Katheryn were welcoming and answered all of our questions. We ended up deciding that this is the office we will get her treatment at! Looking forward to coming back and will hopefully have a great experience with the fillings appointment! UPDATE: I had my daughters filling scheduled for today 2/19. It snowed last night into this morning so I wasn’t sure if there would be any delays with our appointment. I called several times, checked their website, their Instagram everything. My husband drove my daughter to the office (from Spring Hill) and they were closed. I understand everyone’s comfortability driving in the snow is different and safety is top priority. I’m not asking for the office to stay open if it’s unsafe, but it would have been nice to get a call or if they could post closure updates on their website or social media. If they normally close after snow, maybe give a call the day before or have the office manager call morning clients. A simple text/call/email or social media post could have prevented a 30 minute drive there and back.
Reviewed On Google
Pediatric Dental Care has seen my son for the last 7 years and I couldn't have chose a better dentist. The time has come for us to move, and we are so sad to be seeing them for the last time!
Reviewed On Google
I absolutely LOVE this place! I recommend them to everyone I know that has kids. Katheryn is the absolute sweetest, she’s always so patient and a joy to be around — hands down our favorite dental hygienist! Dr. Buzz always puts extra love and care into everything and it shows. My boys look forward to going to the dentist and I know it has tons to do with the way they are treated here. I’m very grateful to be able to count on these wonderful people and know they have my kids best interest in mind. I truly can’t say enough good things about Pediatric Dental Care :)
Reviewed On Google
Anna is the best! I took my one year old twins and she was so great with both of them! She gave great directions regarding the next steps for their teeth, and answered all of our questions. The office was a fun vibe for children and we enjoyed our visit.
Reviewed On Google
Dr. Buzz and his team are the best!! And my kids love going to the dentist!
Reviewed On Google
Dr. Buzz and staff is exceptional in their approach with reluctant kids in getting their teeth cleaned! My kids loved the care they received and the amazing incentives that were given afterwards! The positive energy in this office seals the deal! I can't recommend this dental office enough!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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