Centerstone's Online Review Report Card
2.3
Average Star Rating
24
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
| Review Sites Found | Average Score | Number of Reviews | Recent Reviews | Listing Status | Grade |
 Google
|
2.6 | 19 | 0 | Found | - |
 Yelp
|
1 | 5 | 0 | Found | - |
 HealthGrades
|
0 | 0 | 0 | Found | - |
 Facebook
|
0 | 0 | 0 | Found | - |
List of Centerstone's Reviews
I’m Svetlana.And I appreciate for my Dr. Hope.She is friendly, nice, smart and has sweet heart!I’m glad got her! 🙏🏻❤️I wish her every success and prosperity at work and at home! 🌟🌟🌟
Reviewed On Google
Darlene at the front desk is always so sweet and kind over the phone. These reviews made me scared bc they are all kind of bad but I’ve had a wonderful experience! Also, Christy is the BEST!!! She has the most patience and love for her patients. I’m so blessed and glad I found these wonderful people! :)
Reviewed On Google
Love my therapist and my psychiatrist they are amazing people and actually care
Reviewed On Google
Awful! Just gave me the run around. I waited two months for an appointment for no reason! Do not go here!
Reviewed On Google
My grandson tristan has been in treatment for several years couldn't ask for a more caring staff
Reviewed On Google
After leaving a one star review, Cornerstone left me a very thoughtful copy/and paste reply with NO assistance....same reply they left on all negative reviews. GREAT JOB!! YOU TOTALLY CHANGED MY MIND!!! wow
Reviewed On Google
ONE phone call to get info on an initial visit. I got one word answers from the rudest receptionist I have ever spoken to. Did not make an appointment. Terrible service.
Reviewed On Google
The receptionist is very rude and uncaring and she is just there to collect a paycheck. They scheduled me with a therapist for 30 minutes which you cant get anything accomplished in that time frame and then she tells me she is leaving scheduled me with someone else but i have to wait a month to talk to her. I had brain surgery and need therapist now. Then talk to nurse for medicine and she tells me to come back in 3 weeks and we would discuss our plan for medicine. I explained i need help now per my surgeon and pcp. My copay is 60.00 per visit i need my visits to be useful and helpful.
Reviewed On Google
I am very thankful to Centerstone in Gallatin. I moved here I was in a bad place. I had no insurance and no income. I was treated with respect. They showed me concern and helped me to work thru a difficult time period in my life. Deborah K
Reviewed On Yelp
Useless staff, called day before appointment to get address. I gave them all my information and time of appointment. I showed up 1 1/2 hour early, just to be told I was at the wrong office. They didn't even know how long it would take me to get to the right office . Would never use this doctor again. Wasted several hours on travel.
Reviewed On Yelp
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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