Centerstone's Online Review Report Card
2.3
Average Star Rating
24
Total Reviews
0
Recent Reviews
5
Review Sites Found
Accepts Medicare
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Medical School
-
Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Centerstone's Reviews
Darlene at the front desk is always so sweet and kind over the phone. These reviews made me scared bc they are all kind of bad but I’ve had a wonderful experience Also Christy is the BEST She has the most patience and love for her patients. I’m so blessed and glad I found these wonderful people
Love my therapist and my psychiatrist they are amazing people and actually care
Awful Just gave me the run around. I waited two months for an appointment for no reason Do not go here
It is sad to see the bad experiences described here As for myself I couldnt be happier with my first visit via Zoom I met with Ben L. he was charming and thorough the meeting lasted an hour and not once did I feel he was rushing me or uninterested. I later had to call in a BP reading and the woman who took my call was courteous.
i have called this place 5 times and sat on hold for 5 minutes each call . youd think theyd help ? im literally on hold as i make this review . im 19 trying to make a mental health appoint on my own and this place is no help i have no idea where to go bc this place was jus a suggestion . dont recommend this place at all . very unsatisfied
My grandson tristan has been in treatment for several years couldnt ask for a more caring staff
Impossible to get appointment. Very unprofessional and poor customer service. One would think they would be more sensitive to those seeking mental health care help but sadly they are not.
Our first visit was great it give me hope they were going to help us by finding resources and things in the community to help my son. The second visit she had no resources for us and had done absolutely nothing she said she was going to do. It really let me know they werent interested in trying to help. If your going for resources please dont waste your time.
I am very thankful to Centerstone in Gallatin. I moved here I was in a bad place. I had no insurance and no income. I was treated with respect. They showed me concern and helped me to work thru a difficult time period in my life. Deborah K
Staff doesn’t truly care about you. Reads quotes from slides and doesn’t listen to answers.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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