MId-South Imaging's Online Review Report Card

My Down syndrome daughter need a very serious sugery they turned her down because I didn’t have papers saying I had papers saying I had the right to make decisions for her I’m like really they clearly seen she was Down syndrome and I was her caretaker and mom what more better proof than that then they had us sitting in the waiting room for long time just to tell us your daughter can’t have the surgery here they put other pll ahead of us then the manger going come out to say they sorry I said she really need the surgery because this keep her out the hospital they still didn’t care it’s sad pll play with pll health like that you suppose be here to help pll not treat pll like they life don’t mean enything I promise it’s a higher power working in my favorite

My Dad has been sitting in the ER for hours getting shocked by his internal defibrillator MULTIPLE TIMES and the cardiologistelectrophysiologist wont come in and do his procedure until 12p tomorrow which is over 14 hours from now. They arent changing his meds or doing anything other than let him lay in an ER bed. I understand they are busy because of covid but jeeze do something.  If he doesnt make it because they dragged their feet his death will be on their hands.

The outpatient diagnostic testing dept is amazing I had multiple tests scheduled today XR US labs... and I was planning on being there about 4 hours to get all this done. They had me out in 2 hours Each department walked me personally to the next for a seamless transfer. They were each kind and curteous. I had all of my labs resulted within a few hours I have never had testing done and results in the same day let alone available at my fingertips. I got an email with each result.

Everyone from the schedulers to the check in to the CT scan people were so nice and professional. Definitely recommend this place

As a health specialist go to another emergency care center. I am truly disgusted with the lack of empathy and care from staff. Yes I know your job is long and stressful I know how the staff feels with this. But when I went in different times one for myself suffering from a rapid UTI that was spreading quickly to my kidneys and another for my sister being admitted for psychological traumaI cant see how all the staff kept their jobs. I was not given medicine despite the anguish and tears I was in from bacteria spreading across my urinate tract. I cried and bled over the toilet for three hours wishing I was dead. The other time for my sister she slept in a filthy room with another patients blood on the bed and sat with an empty IV that bruised her arm over and over. I promptly removed the IV with the expertise I had and equipment I found in the room. Nurses said she couldve died when I took out the IV morons they clearly didnt know any better and rather gossip and bitch in the hallway anyways.What you can take away from this review? Their staff is laughable all failures to what it means to be a health care provider. All you who work here find another job you guys arent cut out for it. Stop making patients suffer more than they already are.

I must preface my comments saying the ICU care was excellent. But BMH has to be the worst hospital in the city for inpatient care. Communication is a very big problem. Questions go unanswered and on the floor most NursesPCAs very slow to respond. Many times have had to call several times for assistance before anyone responded. Ex IV stopped called desk 1130PM and again 1215AM. Nurse responded at 1230AM.  Several times meals were not delivered and had to be requested. Medical waste was left in bathroom until end of shift etc. some NursesPCAs were excellent in their professionalism but too many appeared to be there just for the paycheck.   The situation may be a case of understaffed and overworked but the overall image projected is a very poor one.

My nurse was nice. But a very ridiculous amount of money to spend for a few minutes of work.

My nurse was nice. But seriously a ridiculous amount of money for a few minutes of work.

My son has been going for PT and speech therapy for about 10 months He is progressing amazingly The Amys are awesome

Ive been there twice this month and was so impressed by how comfortable and cared for the accommodations and the people make you feel. ALL of the people were so on top of their game but still so friendly. Each of them stopped to make sure there wasnt anything else I needed rather than just shuffling you to the next stop as is the norm at most places. There was nothing not to like even the parking is so close to where youre headed. A bonus surprise was the imaging center there. Id recently had an MRI elsewhere and the gross cost was about $2.5k. At the Outpatient Care Center its about half of that before insurance They explained that they recently stopped charging at hospital rates. The one downside is that if you like getting off work and reading magazines for hours in a waiting room and I actually do kind of like any chance to get out of the office you may miss that. I was in and out so fast that I was kind of sorry I didnt have more time off work.