West Cancer Center And Research Institute's Online Review Report Card
West Cancer Center And Research Institute
4.6
Average Star Rating
1488
Total Reviews
74
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
West Cancer Center received 62.3% positive feedback, with patients praising the doctors' compassion, professionalism, and the caring staff. However, 37.7% of the feedback was negative, primarily citing long wait times, communication issues, and appointment scheduling difficulties. Overall, the Center excels in patient care but could improve time management and efficiency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of West Cancer Center And Research Institute's Reviews
Workers were friendly.
Reviewed On Google
My first visit went very easily. No parking issues and information was readily available to guide you precisely. Dr. Chandler was GREAT. He took the time to discuss the issue and answered any questions I had, and had excellent communication skills using easily understood layman's terms. I feel he truly cares about me as a patient. Thanks for being there!
Reviewed On Google
Hands down the best clinic with the friendliest most helpful staff! From check in to phlebotomy, the nurses, and of course the doctors are absolutely phenomenal going above and beyond to make a difficult experience easier to process!
Reviewed On Google
Everyone is so nice. My questions were answered. My doctor is very thorough with finding out what is causing my issue. I highly recommend West Cancer Center.
Reviewed On Google
West Cancer Center staff are wonderful. Dr. Tillmanns did my surgery and took extra care to make sure all of my problems were addressed. Prior to surgery, Carri Hutchins, his nurse helped prepare me for what was coming. Kim Kemp was in the pre-op insurance department and she did so much work. My insurance was dropped from the first hospital and she rescheduled me very quickly so Dr. Tillmanns did surgery at Methodist Germantown, which was also a wonderful experience. Thank you everyone for making me feel well-taken care of. I have called Kim and Carri with questions and they both have replied with good information to help me..
Reviewed On Google
Everyone we came into contact with was very nice and efficient
Reviewed On Google
Everyone is so cordial and caring!
Reviewed On Google
MY HUSBAND ALWAYS HAS A GOOD EXPERIENCE WHEN HE VISITS EVERY THREE MONTHS, WITH NP LOREN TAYLOR. I'M WITH THEM ON THE PHONE, AND SHE'S ALWAYS COURTEOUS, LISTENS TO BOTH OF US, AND DOES ACCORDINGLY! KUDOS TOO, LOREN, AND WEST CANCER CENTER!
Reviewed On Google
My visit was welcomed with open arms,and opened hearts. Everyone understood my personal thoughts,and cares,and helped me immediately.I love coming to see my team with Dr Sires,and Reagan Middleton.I look forward to my next visit in 3 months
Reviewed On Google
Great atmosphere ⭐️⭐️⭐️⭐️♥️
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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