Helion W Cruz's Online Review Report Card
Helion W Cruz
4.0
Average Star Rating
20
Total Reviews
0
Recent Reviews
4
Review Sites Found
Accepts Medicare
--
Medical School
-
Graduation Year
-
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
ScoreDoc is affiliated with RepuGen and GMR Web Team. You're welcome to work with them or any provider you choose.
Review Summary
Indian Lakes Neurology received 75.0% positive feedback, with patients praising Dr Cruz's professionalism, thoroughness, and the friendly staff. However, 25.0% of the feedback was negative, primarily citing miscommunication, scheduling issues, and inappropriate prescriptions. Overall, the practice is appreciated for its compassionate care, yet could improve administrative efficiency and prescription practices.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
WebMD
Yelp
HealthGrades
Facebook
RateMDs
List of Helion W Cruz's Reviews
Good visit with Dr Cruz
Reviewed On Google
Dr Cruz and his staff go over and above each time we visit them. They have compassion for their patients and take the time to listen, answer questions and actually try to figure out what is wrong. I highly recommend this office if your in search of a neurologist.
Reviewed On Google
Very knowledgeable.Hopefully Ill get the answers I need.
Reviewed On Google
I have worked with doctors for 30 years and it hard to impress me. This one knockes my socks off. Through, professional i would give him a 10 out of 10.
Reviewed On Google
Dr. Cruz prescribed me two controlled narcotics simultaneously of the same class! Benzodiazepines. He is really a stupid physician. He prescribed me Ativan and Klonopin, thinking Id try to get them both filled at the same time, violating DEA regulations and being logged on the CSMD. Instead, I am reporting those paper prescriptions (one with refills) to an undisclosed agency. Its he who should be sanctioned, not me! I didnt ask for them. Besides, in Tennessee, you are now allowed to ePrescribe Klonopin and Ativan, but for some reason he chose to give me paper scripts. Now thats tangible evidence.
Reviewed On Vitals
I was told while in the E.R. to call them as they hold spaces for people who have been to the E.R. and need to be seen soon. I called the office and was told that is not the case and I could have an appointment in March. I was told I could be on a waiting list but still not even sure that happened.
Reviewed On Google
I would not recommend this office to anyone. They constantly are having to reschedule appointments and are very unprofessional with an attitude when you are calling to ask the staff a simple question about your meds. Now they have called and had to reschedule my appointment for over 3 month's later due to the doctor traveling. Well, we see the patients needs are LAST on his mind. Making an epileptic person wait on meds or checkup visits is not very safe for the patient. Just bad all around.
Reviewed On Google
Dr. Cruz is very thorough and take the time to address your concerns. He is easy to understand, no fancy medical language. The office staff is very professional.
Reviewed On Vitals
For years I have worked with Dr. Cruz and it always amazed me how thorough he is and how detailed his exam and notes are. If you need a neurologist, look no further. Very knowledgeable man and very easy to talk to. You will be well taken care of.
Reviewed On Google
I love the office staff and nurses. They are friendly and professional. Dr. Cruz, is kind, a good listener and very professional in his approach to my on-going care.
Reviewed On Google
Did you find this reputation scorecard helpful?
Locations
No related location
Download ScoreDoc App for Safe Report Storage
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
