Frank Eldridge's Online Review Report Card

Delicious! We had the White Pizza with Mozzarella, strange we had to pay extra for Mozzarella, but it was delicious! A quick walk from the Hampton Inn. Perfect hotel room dinner!

The pizza capital of the world has many choices but Frank Pepe's is old reliable. Turning out delicious coal fired pizza for almost 100 years from the same oven!!!!

This is NOT napolitano pizza, by definition. Greasy, large and mediocre. Simply not napoletan style. However, it is super conveniently located if you need a quick bite nearby all the shopping. It isn't cheap though. I got a plain pizza and it was okay but again, not napoletana style pizza. There's also always space inside to sit and there is plenty of parking in the parking garage nearby for free.

This is what pizza dreams are made of. I love wood fire thin crust and it's hard to find in Boston. This place does it right! High quality ingredients, charred crust, just all around amazing.

Ordered a pie, salad and cannoli to split with someone through UberEats. Only pizza had arrived, and when I had called to see how they could make it right, they just rudely apologized and hung up. Terrible customer service, I would advise against eating here if you're considering.

Was excited to see a Frank Pepe's pop up in our area after eating at the original restaurant in New Haven for years. This is NOT the same thing at all. Chewy, doughy crust. The cheese is all wrong. Very average pizza, but with these prices you would expect more.

Visited for the first time yesterday by myself. I was seated promptly. The server was super nice. She helped me figure out what to order. Food was on the table within 15 mins. The tomato pie with sausage, garlic and basil was good. I will definitely come back here again.

This is my favorite pizza place so far. They have cool flavors. The staff is friendly and nice. The place is usually not that crowded that you will be able to find a table if you decide to come in. My favorite pizza is meatballs and ricotta. I highly recommend you to try it if you like ricotta as I do :)

Pizza was a little burnt. Took it back to our hotel. Price was high. CeasSalad was good.

Most definitely the worst dining experience I've ever had. We arrived at our reserved time 10 mins early, they sat us promptly right at the reserved time. 7pm. Booth seats were dirty, asked someone to wipe it, took a few minutes but the manager (?) did come to wipe it off. (though not thoroughly) 15 mins goes by, no one even acknowledges us. 3 ppl sitting at in a booth with no water. I wave down a waitress and ask for our waiter. She said she will let them know. Server comes 5 mins later angry and telling us "no one told me I had a table here, I just screamed at all of them!" We place our orders, she informed us the wait is a bit long so we can just have our salad first. Salad comes in a timely manner, just the worst salad I've seen: leaves piled on top of each other with crappy quality ingredients. ONE HOUR goes by. nothing. we were just chatting but were getting very hungry. Meanwhile they're pumping out take out pizzas by us every 5 mins. another 20 mins goes by, server goes to the manager and later manager comes over to tell us our ticket was lost. his words were "it happens, once or twice a night" "I would offer a discount on your bill but you're already getting a special" (it was their 97th anniversary so we all ordered 97 cent pizzas) also that crappy salad. I found him to be rude and not owning up to their mistakes, not in the least sorry about our experience so far. Another 20 mins goes by... YES. Our server comes over and tells us they lost our ticket ONCE AGAIN. I was in disbelief. She asked if we wanted our pizza to go. We said no, please get it to us ASAP. Manager never came back to address this or apologize. 10 mins later, the pizzas come. It was just ridiculous. our server was frustrated and offered us free desserts. Save your money, all the desserts were horrible. Without a doubt the worst experience I've ever had at any eatery, fast food included. It is run horribly, chaos all over. Will never be back again.