Kent Jones's Online Review Report Card

I was referred to visit Dr Jones after an accident which landed me in the ICU. He barely examined me for about 2 minutes. He was not remotely thorough. Then he proceeded to make unnecessary comments about my appearance which had nothing to do with my reason for visiting.If I wanted to hear someone tell me "You look younger with your mask on" and "you'd look better without your neck brace", I would have just hung outside the local gas station and waited for creeps to approach me. The only nice thing I have to say is that his audiologist who did hearing tests was amazing and so sweet. I only wish he'd been the ENT as well.

Dr. Jones (if you want to call him that) needs help with his bedside manner. If I could give him 0 stars I would. I have been to many doctors in the last couple of years and have never had anyone who is so rude and condescending. I will NEVER recommend him and will NEVER go back to see him. While cleaning out my ear, I moved/twitched since it was becoming painful and he didn't seem to care. He forcefully touched my shoulder and was very forceful in talking to me about moving. I understand that I should not move, but when something is being forced in your ear to clean it, it's tough. Plus I was already upset that he forcefully touched my shoulder and his tone with me. Walked out of the appointment because I pay him for service and he doesn't need my service for being rude.

I have seen Dr Kent Jones a few times. The first time that we met him it was on a Saturday at a Day Clinic and my daughter was in pain. No one could figure out what she had previously. The Dr. at that clinic saw my daughter and noticed that her tonsils were inflamed. He stated that he was going to call and ENT dr and see if he could swing by if that could not happen she would have to go to the ER and see what could be done. About 20 minutes after the Dr had made that call Dr Jones comes in to see my daughter with his medical bag in hand on that Saturday. She was not her patient or it was not his clinic. He saw her, informed us that she had an abscess and took care of her abscess in a few minutes. Although my daughter was still not 100% better the relief on her face was wonderful to see. We have seen him several times after that. He has always been kind, courteous, professional, honest and to the point. At times he has been blunt but is always courteous and honest. I 100% prefer an honest, practical physician that will give you the pros and cons about issues. Dr. Jones is an EXCELLENT doctor.

Dr. Jones is a very good surgeon. He performed sinus surgery for me years ago and I have had no further problems. He is my regular ENT when I need help and always has provided excellent advice and care for me and my husband.

Dr Kent Jones was astounding. Listened to my needs and was very informative.Very personable. Highly recommend

Dr. Jones has been my doctor since 2003. He did sinus surgery for me and I have since had no problems. He is an excellent doctor. I see him at least once a year.

Dr Jones is not qualified to be a doctor. He destroyed my daugter’s Life with wrong diagnosis. My daughter trusted him. I am glad I took my daughter to one of the top specialist in Dallas. This specialist doctor could not believe that Dr Jones is so in competent and cannot even do a simple diagnosis. My brother who lives in Austin had same experience with Dr Jones when he took his wife for inner ear problem. My brother strongly believes Dr Jones is not only racist but he is very incompetent in his profession. I hope American Medical Assichation takes his license away to protect hundreds and thousands of innocent people.

Dr Jones is not qualified to be a doctor. He destroyed my daugter’s Life with wrong diagnosis. My daughter trusted him. I am glad I took my daughter to one of the top specialist in Dallas. This specialist doctor could not believe that Dr Jones is so in competent and cannot even do a simple diagnosis. My brother who lives in Austin had same experience with Dr Jones when he took his wife for inner ear problem. My brother strongly believes Dr Jones is very incompetent doctor.

I'm a 16 year veteran of the music industry, and have had my nose smashed more than I care to recount. Some for funny reasons, some not-so-funny. Last year, I went to my GP for help with migraines and repeated sinus infections. After 2 MRI's showed various serious sinus damage and blockage, I was referred to an ENT for surgery immediately. I suffered through 4 more sinus infections, and weekly migraines for an entire year after that to avoid surgery. I didn't want to be re-traumatized, and I was afraid of the pain, frankly. I am a single mom, I work full time, and I don't have people to help me with daily activities. I was afraid of the procedure itself, and of the recovery. During a Holiday migraine, I made a resolution to seek treatment this year, and found Dr. Kent. He came highly recommended by a comrade in the EMS community. His staff were courteous. His nurse Sharon was so knowledgeable. We did a CAT scan on site, and only after did he discuss my options with me, while we looked at my CAT scan. He carefully laid out non-surgical options as well as more than one surgical option I could undergo. (One that left something in my nose post-op to help make sure my septum stayed in place, and one that didn't leave it in...) I told him my concerns, and he told me what to expect. I chose to do a procedure the next week. His nurse came in afterwards, and set my expectations very realistically. ("You might bleed. You might feel major sinus pressure. You might get nauseated. You can't drive for a bit..." that kind of thing.) I was of course afraid the surgery would affect my voice, and I felt all of my concerns were listened to, and addressed. I told the staff from the start that I had PTSD, and they were absolutely amazing in their bedside manner. All of them. All of the visits. The day of the procedure, which I had done at Northwest Surgery Center, my nursing staff was amazing. Dr. Kent met me before surgery, had an informative, professional bedside manner, and the team took me into surgery. I awoke to gentle voices telling me we were through, and within hours, I was home and breathing better through my right nostril than I had in years. Today is 5 days since I had the surgery. I just got the stints removed, and I'm in little to no discomfort. I've smelled several times today for the first time in years. (It's still intermittent, but I can smell!) I cannot believe I waited a full year to do this. I've had no bruising whatsoever. It's painful in a localized, immediate way. I felt like I was well on my way to healing by the day after I had the surgery. My nose clogged and unclogged several times throughout the week, but as long as I was diligent about the saline rinse, I could clear it. I've been singing along to Pandora since the day of surgery, and I feel like I've been given a new lease on life. Dr. Kent and his entire staff are a stunning team. I am truly grateful to have had such a positive, healing experience, and recommend him easily to anyone who's looking for a doctor who will help them understand what's happening, and give you choices. If you need surgery, Dr. Kent is your man. He's thorough, meticulous, calculated, and left my nose in the kind of shape that needed little recovery. He was gentle and kind, and he didn't have to be. He also didn't try to sell me on any plastic surgery while we were doing this. I look the same. I'm in very minimal pain, not on any prescription pain meds, and I'm currently migraine free. 5 days after surgery. I'm very grateful.

I have received excellent care from Dr. Jones regarding sleep apnea. I had been exhausted over the last couple of years as a caregiver. I approached my primary care doctor at ARC about sleep studies. ARC quickly cut through red tape and I and the Lady both had studies set up just 3 blocks from our house. My results were processed and he made a perfect recommendation for a CPAP. Our insurance is complex, but he even helped in cross-walking equipment firms that covered everything. After one month, I am a new person. Yesterday was the critical first month data collection and thanks to great selection and recommendations, I cleared the requirements for all insurance. We even started planning for the next year.