Pamela Wells's Online Review Report Card

We've been seen Dr Wells for a few years now. She's always been great to my children, but I had the opportunity to really see how much she cared for her patients when my daughter was suddenly diagnosed with a devastating condition. We were receiving inadequate care and so my daughter continued to decline. This doctor became such a huge advocate for my child and helped me battle our insurance until we got in with the absolute BEST specialist. I couldn't have asked for a better doctor and advocate to be on our team.

We've been patients of Dr. Wells with all three of our boys and now our fourth. For the last three years she's been amazing. Our children are comfortable with her and she's easy to talk to and ask questions. I do wish her office was better at responding and their technical staff would fix the app so the correct info would show up in the app. But overall our experience with the Dr has been great and we recommend.

Dr. Wells has been a blessing to our family. We have 5 kids blended from two families and she has seen 2 of them through from toddler to adult already. She has always respected the kids and ALL of us parents. Three of the kids are now teens. She has supported us through physical injuries, metabolism issues, and teenage angst. She is forthright while compassionate. I absolutely trust her to lay it out straight, back it up with evidence, and walk with us even if we don't see eye to eye - which has been rare. I wish she could be my doctor too.

We have been with Scripps Coastal Pediatrics for over three years now. The office is great, the nurses are great, parking etc all great. Over the years we have met various pedatricians who have been kind, caring and helpful. Dr. Wells is the first doctor I met there that was neither kind, caring, respectful or even helpful. She speaks down to her staff and nurses, and you could visibly see they are all frustrated with her. Unfortunatley I have to agree with the below negative reviews of her being dismissive. She even speaks down to parents. Her wellness checks are robotic, she fills out the questionaire without even asking the questions. The report we got after the wellness check had items in it that we hadnt even discussed, so it looked like she had just made up the answers. We've had wellness checks with other pediatricians there and they have all taken their time, answered our questions and were very kind. This doctor was simply rude and visibly tired of her job. Shame because all other pediatricians at Scripps have been fantastic so far! Needless to say, on our way out, we made sure they make a note in our chart that we never want to see her again. Happy to see any other pediatrician there!

If you want a doctor that will talk to you like a strict principle would to a naughty child in the 1950s, this is the right doc for you! There are many other wonderful doctors at scripps coastal, Dr.Wells is not one of them.

I love this office. We saw Dr. Wells from 2013-2018 and then moved to Laguna Niguel and now we are back and I am so happy to have this group of doctors again. We don't have any trouble making appointments, they are friendly and the office is clean and not a typical "pediatric" office with sick kids everywhere. I wish I had the same experience for my own healthcare needs!

This doctor is nice and came recommended from a good friend of mine with three kids. However, this place wasn't for our family. When my child was a newborn, I knew something was wrong. I kept bringing him back and I either saw Dr. Wells or one of her counterparts. I was told that "Grandma was putting ideas in my head" or "I was over reacting". Decided it was time to find a new doctor. This time I actually did some research first, talked with the office staff and within 5 minutes of my first visit, our new doc diagnosed my sons condition. Not sure how all the pediatricians at Scripps missed the obvious but when it comes to my children, being asleep at the wheel isn't acceptable. I see a lot of people are happy with the care they get here. And I'm super glad to hear that. But it wasn't the right place for our son and I'm glad I was smart enough to continue to search for answers. After all, as a parent to a newborn, you are the only voice they have.

Dr. Wells is an amazing pediatrician! She use to be my pediatrician and now she is my daughter's pediatrician! I decided to take my daughter to Dr. Wells because she is compassionate and caring towards her patients! Dr. Wells also gives good recommendations on whatever issues we discuss with her.

Dr. Wells is phenomenal! She's everything you could ask for in a quality Pediatrician AND more. She brings a very high level of compassion and competence and is always willing to dig into things thoroughly. We feel incredibly fortunate that our daughter is under her care. Dr. Wells has, on many occasions, gone above and beyond - a recent example involved some test results that Dr. Wells helped us get a solid understanding of - way beyond what a lot of providers would do. We had a scare early on with our daughter (everything is great now, this was at birth before Dr. Wells) and Dr. Wells has always made us feel very confident, a very valuable comfort for us. Highly, highly, highly recommend!!

We like Dr. Wells after seeing her for my son's well check up. She seemed nice and asked me all about my son to get the whole picture of his health. We briefly talked about 2 big things my son was going through which were teething and sleeping issues(not uncommon for 2 years old). That was the last I saw of her. I received a bill from her office saying that they were charging me for a regular office visit and not a well check up since teething and sleeping were discussed. The woman from the billing department said that if I didn't want to get billed for an office visit then I should ignore and not answer the doctors questions about my son. Are you freaking kidding!!! This is the same doctor that would not allow me to make an office visit with her 1 month after my sons well check up to further discuss his sleeping issues. She stated that sleeping is a behavior issue and she doesn't deal with that. She said I needed to check my mental health coverage in my insurance to see who I could discuss this with. First, my son is 2 and does not have mental health issues. Second, you are a pediatrician, if you don't help with sleeping/ behavior problems than what good are you. Third, if you don't deal with behavior problems, but you have no problem billing for them. This doctor is aweful and we will never see her again.