Dr. Mark D. Anderson's Online Review Report Card

Dr. Anderson is the best Gastroenterologist in East Tennessee. He and his staff are friendly, compassionate and professional. Dr. Anderson explained both of my surgical procedures (colonoscopy and esophageal dilation) thoroughly and answered all of my questions. I highly recommend Dr. Anderson! ☆☆☆☆☆

I've seen him twice. Once for the initial visit and another for a follow-up. He treated me respectfully both times and was really nice. He took his time to explain everything and gave me some very helpful advice. I don't know why other people have given him low reviews, all I can say is it's probably them and not him that's the problem.

Dr Anderson has been my Doctor for 30 plus years. He is the best and always goes the extra mile to help. He has been there for me many times. I wish all Doctors could be as professional and caring as he is. Thank you♥️

New patient visit started without him introducing himself or asking how I was feeling. He also recommended I stop some of my Crohn's medications without drawing labs or looking at my medical records. The appointment felt rushed and like he didn't want to be in the same room as me and that talking to me was not necessary. I asked him questions and he seemed irritated to have to answer my concerns. Took his office 2 months to get my prior authorization through. Nurse lied to me about the progress and I had to do a lot of the legwork of getting the pharmacy and insurance company to call her until she submitted the paperwork. I ended up missed a dose and I'm currently dealing with a flare because of it. Had labs drawn and sent but never heard anything back about how the results looked. Never answered my patient portal emails or calls. He was so rude that I didn't want to call him when things were going poorly so I switched doctors. Honestly shouldn't be practicing.

Dr. Anderson is the best Gastroenterologist in East Tennessee. He and his staff are friendly, compassionate and professional. Dr. Anderson explained both of my surgical procedures (colonoscopy and esophageal dilation) thoroughly and answered all of my questions. I highly recommend Dr. Anderson! ☆☆☆☆☆

Dr. Anderson is the best Gastroenterologist in East Tennessee. He and his staff are friendly, compassionate and professional. Dr. Anderson explained both of my surgical procedures (colonoscopy and esophageal dilation) thoroughly and answered all of my questions. I highly recommend Dr. Anderson! ☆☆☆☆☆

I was having awful pain and discomfort for months. Lost over 20 pounds and started to become depressed. Saw dr Anderson and he gave me great advice on diet, medicine, and lifestyle changes. He ensured that I was going to be okay and he was right! Thanks to him I am finally able to live a normal life again and I feel great!

Dr Anderson has been my Doctor for 30 plus years. He is the best and always goes the extra mile to help. He has been there for me many times. I wish all Doctors could be as professional and caring as he is. Thank you♥️

One of the worst. Sure, it was easy to get an appointment and wait time in the lobby wasn’t long but I had to wait a very long time for Dr. Anderson and his nurse back in the exam room, just sitting in that room thinking they had forgotten me. Dr. Anderson spent maybe 3-5 minutes with me and seemed totally uncaring. When I tried to tell him about my pain/stress, he either cut me off or made a sarcastic comment. I had to say Wait! to get him to not rush out. I had more to tell him. He pawned me off to his intern, a new doctor, who listened more than he did but that didn’t matter because I left there with NO HELP. I told him I had 2 HIDA scans in the past and a recent CT scan that showed only 15% functioning gallbladder (although he was ready to dismiss me thinking I said 50%. I had to repeat myself) and explained how I needed a surgeon in TN for gallbladder removal because my insurance wouldn’t allow my doctor in Ky to do the surgery. I also said I wa extremely worried about pancreatic cancer or a blocked duct since I had so much left side pain and nausea (level 9-10 daily) to the point I had to go to the ER. His response: Get a third HIDA scan, for which I would have to wait a month according to his nurse. And get a second CT scan even though I just had one, and bloodwork for my liver. Nothing to check my pancreas, nothing recommended to do for my nausea and pain (I’m unable to take medication). And then he was out of there. I went home and dealt with more level 9 pain. The nurse told me I’d still have to “wait and wait” if I went to the ER. So it looks like I’ll just suffer or hopefully die and get out of this pain. I thought Dr. Anderson cared, but as he’s gotten o,dear, he’s become like every other doctor who should’ve retired 10 years ago. He rushes through and does NOT care about the individual. He didn’t care that I left there crying because I didn’t know what to do. He was done. So, NO! I do not recommend Mark Anderson if you have a serious, urgent, or complicated issue. He might be different if you just go in and just ask for a scope. He’ll be glad to just get you in and out for a routine in a few minutes.

One of the worst. Sure, it was easy to get an appointment and wait time in the lobby wasn’t long but I had to wait a very long time for Dr. Anderson and his nurse back in the exam room, just sitting in that room thinking they had forgotten me. Dr. Anderson spent maybe 3-5 minutes with me and seemed totally uncaring. When I tried to tell him about my pain/stress, he either cut me off or made a sarcastic comment. I had to say Wait! to get him to not rush out. I had more to tell him. He pawned me off to his intern, a new doctor, who listened more than he did but that didn’t matter because I left there with NO HELP. I told him I had 2 HIDA scans in the past and a recent CT scan that showed only 15% functioning gallbladder (although he was ready to dismiss me thinking I said 50%. I had to repeat myself) and explained how I needed a surgeon in TN for gallbladder removal because my insurance wouldn’t allow my doctor in Ky to do the surgery. I also said I wa extremely worried about pancreatic cancer or a blocked duct since I had so much left side pain and nausea (level 9-10 daily) to the point I had to go to the ER. His response: Get a third HIDA scan, for which I would have to wait a month according to his nurse. And get a second CT scan even though I just had one, and bloodwork for my liver. Nothing to check my pancreas, nothing recommended to do for my nausea and pain (I’m unable to take medication). And then he was out of there. I went home and dealt with more level 9 pain. The nurse told me I’d still have to “wait and wait” if I went to the ER. So it looks like I’ll just suffer or hopefully die and get out of this pain. I thought Dr. Anderson cared, but as he’s gotten o,dear, he’s become like every other doctor who should’ve retired 10 years ago. He rushes through and does NOT care about the individual. He didn’t care that I left there crying because I didn’t know what to do. He was done. So, NO! I do not recommend Mark Anderson if you have a serious, urgent, or complicated issue. He might be different if you just go in and just ask for a scope. He’ll be glad to just get you in and out for a routine in a few minutes.