Home Instead's Online Review Report Card

I recently had the pleasure of meeting Jennifer from Home Instead to discuss in-home care options for my grandmother, and I couldn’t be more impressed. From the moment she arrived, she was kind, attentive, and genuinely compassionate. She took the time to listen to our needs, answer all of our questions, and explain the services thoroughly. It was clear she truly cares about the families they serve. My grandmother felt comfortable and at ease during the entire meeting, which meant the world to us. I’m confident we’re in great hands with Home Instead, and I’m so grateful for Jennifer’s guidance and professionalism. Highly recommend!

We have had a wonderful experience with Home Instead. The caregivers are compassionate, professional, and truly care about the well-being of their clients. They provide excellent support, from companionship to assistance with daily activities, and have made a positive impact on our grandmothers life. The staff is also responsive and always willing to accommodate our needs. Highly recommend!

I want to sincerely thank the wonderful ladies who came to do a care consultation for my mother. Their kindness, professionalism, and genuine care were truly appreciated. They took the time to listen and understand our needs, making us feel comfortable and confident in the care ahead. I look forward to the compassionate support they will provide for my mother. Highly recommend!

I want to extend my heartfelt gratitude to the caregivers who provided such compassionate and dedicated care for my grandfather. Their kindness, patience, and professionalism made all the difference in his daily life, ensuring he was comfortable, safe, and well cared for. It was truly reassuring to know he was in such capable and loving hands. Thank you for going above and beyond in every way. You were truly a blessing to our family!

I had the pleasure of meeting the office staff at Home Instead, and I can't say enough good things about the experience. From the moment I walked in, I was greeted with warmth and professionalism. The team is not only knowledgeable but also genuinely compassionate about the work they do. They took the time to answer all my questions, ensuring I felt confident and informed. Their dedication to providing quality care for seniors is truly inspiring, and it’s clear they go above and beyond for both clients and caregivers. If you’re looking for a team that truly cares, Home Instead is the place to go. I highly recommend them!

Joining this company has been one of the best career decisions I’ve made! From day one, I’ve felt truly welcomed and supported by the owner, my mentor, and the entire team. The work we do is meaningful, and I love getting to meet and care for the amazing people we serve. The environment here feels like family, and I’m so grateful to be part of such a positive and dedicated team.

Have just this morning had the pleasure of having Jennifer and Tameka in my home, who with incredible grace and generosity of spirit conducted a prospective patient assessment interview on my behalf. As I am now in need of in-home care, pending a transition into a long-term care facility, I had searched the many resources available to me for the most ideal service provider to meet my needs. Hands down, I am 100% confident that I have identified the very best, and most caring provider in Home Instead! Thank you, Jennifer and Tameka!! SO appreciate you!

I had a great Interview process, This place is amazing and super kind people.

I haven’t worked for the company long but I couldn’t be more grateful for the opportunity. I love getting to spend time with and care for all of my precious clients! I don’t know everyone in the office yet and there are some new faces from when I started but the ones I have met are so great! I have to say Jorlesha is always there when I need her. I often call about a client or this or that and she is always by the phone to help me. I feel so blessed to work for such an honest, and caring company who truly puts the clients first.

Worked there for a year. Poor management skills. The office staff gossip like teenagers about their employees. Always hiring but can never keep anyone for said issue. Old clients still call because they aren't giving anyone with no notice on days they need someone the most.