Vanderbilt Heart Lebanon's Online Review Report Card
Vanderbilt Heart Lebanon
3.6
Average Star Rating
7
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
Vanderbilt Heart Lebanon does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
List of Vanderbilt Heart Lebanon's Reviews
Very poor new patient experience. I had an appointment that was canceled the morning of as I was told the NP could not see me that the Dr had to, I waited for that appointment for 2 weeks. I was rescheduled for this morning @ 9:45 and at 8:30 I recieved a call stating that the Dr I was referred to does not treat for what I need to be seen for so my appoinment was canceled again. It has now been 4 weeks since I scheduled my original appointment and all this time I could've been waiting for a Dr who could see me instead of having not 1 but 2 appointments canceled the morning of. Very frustrating to wait for an appointment only to have it canceled twice.
Dr. Arham is super nice and friendly. Listens to everything you have to say before he speaks. His MA Mary is super friendly and respectful as well. Front desk was welcoming and a helpful with any questions needing to be answered.
The whole staff (except the grumpy receptionist) are fantastic!
Very poor new patient scheduling. Two times they have scheduled an appt I scheduled days off work to go to. Both times they called me only with a few days of the appt saying my appointment wasn't available or they scheduled at the wrong facility and didn't have any other appts available for the day.
Only place or Drs I'll go too.
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Locations
No related location
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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