Frank Wright's Online Review Report Card

Dr. Wright takes the time to explain all the procedures before.

Great doctor and staff. Called me after visit to check up on me to make I was doing ok Goes over all procedures. Answers all my questions. Friendly and professional. The only bad thing is I've had to wait in the waiting room for what it seemed like a long time.

Do not use this provider for routine colonoscopy. They will charge you twice as much as other providers. They are impossible to contact, no one will ever call you back. They will screw up the billing to your insurance company and you will have to spend many hours trying to get them to correct their mistake.

Only just began using this group but the PA I saw Alyssa Musser is awesome . She is friendly takes her time and is very knowledgeable. She answered all my questions then some. She is definitely an asset to the Smoky Mountain Gastroenterology.

I like the doctors at Memorial Physicians GroupTheyBack to respected meBlount Memorial PhysiciansBlount Memorial Physicians GroupBack to theBlount treated me good ill be back just as soon as iget a AppointmentsWith gastroAlready been scheduledTo come back to UrologyTomorrow

This is the worst experience I have ever went through. Cindy Sanderson, LPN, runs this office. She does not care about anything except getting her way. Dr. Lyles follows her instructions. My son is in the final stages of liver disease and Cindy sent a certified letter, he is no longer a patient at their office. She cancelled his Hep C medicine in the middle of treatment which is critical to his life expectancy because he was in a treatment facility and could not come to the hospital for bloodwork. She was advised of this. Dr Lyles has not recommended or help him get a specialist and my son is unable to get critical medical care. What in the world has happened to doctors who care? Sandy Kovak, Nurse Practitioner, is the only person who really cares about patients, she really tried to help my son and has a great, caring, attitude.

I was fortunate enough to be assigned to Dr. Wright and his P.A. They both took time to listen to my symptoms. This was the first time in my experience with a doctor that I didn't feel rushed or "brushed off". I would definitely recommend Dr. Wright for your gastroenterology needs.

The whole place reeks of apathy, boredom and sloppiness. They asked me to move appointment from 2 to 1. I did. I arrived at 1. Took receptionist forever to notice I was there. She was busy talking to 2 co-workers. Someone ushered me into cubby hole and took my temp and bp. Waited on nurse practitioner until 1:30 before giving up and leaving. Only the woman who took my bp acted in professional manner. The rest were mediocre. Bad enough dealing with arrogant doctors. Now we have prima Donna nurse practitioners wasting our time.

To say I’m unbelievably unsatisfied is an understatement. Couple weeks ago Im scheduled for a pill cam. I prep like I’m supposed to which sucks not eating and drinking a bottle of magnesium citrate, show up at 730am and get hooked up and sent out the door to return at 4pm. Equipment malfunctions by 10am so I call and they tell me to come on back. I do so and I’m told the equipment malfunctions so they will call the doctor and call me. Well 4 days later I call because I’ve not heard anything. They say we will call you back. Next day they call to schedule me 2 weeks out. Fast forward I show up today at 7:30am after another horrible uncomfortable prep of not eating and taking magnesium citrate and gas drops to be told they don’t have equipment to do the pill cam. But they tried to call me Friday to reschedule and left me a voicemail which I don’t have. It’s very unfortunate the way someone can be treated this day in time by a hospital knowing there a medical problem that needs addressed.

Been doing here for 7 and 1/2 years for my crohn's disease. Wonderful staff all around and very knowledgeable.