Well-Key Urgent Care Clinic's Online Review Report Card
Well-Key Urgent Care Clinic
4.6
Average Star Rating
108
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
WellKey received 86.1% positive feedback, with patients praising the attentive and friendly staff, efficient service, and knowledgeable providers. However, 13.9% of the feedback was negative, primarily citing long wait times, inadequate Covid testing policies, and rude staff behavior. Overall, WellKey is regarded for its quality care, yet it needs better time management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Well-Key Urgent Care Clinic's Reviews
Always amazing
Brittany Grimes was great!!!
The office staff,the medical staff was polite, professional and caring,the facility was clean and comfortable
The facility was very clean with a pleasant spacious waiting room. My nurse practitioner Ms. Gibbons, gave a very thorough examination and explanation of her findings and diagnosis. I highly recommend this facility for quality urgent care.
I saw Dr Palmer and his nurse today for the first time. Incredible experience!! Such genuinely nice people and professional! I would recommend anyone needing a dr to go see them!! Steve Rutledge
Well take cars of and professional
Everyone is so nice from the front desk to the back office. Great and thorough care!
I have had great experiences each time I have come to Well Key, both here and in Knoxville. Everyone is friendly, knowledgeable, and compassionate. I was not judged based on my size. Thank you for always making the visits so pleasant! I had to come back three days later for same problem. Saw a different practicioner but she was just as good! Thank you for being so great!
Can not say enough nice things about the staff. Very fast and very friendly. Great experience. I will use them again
Very clean and very friendly, and so glad they are open on Sunday! Thank you for being so nice!
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Locations
No related location
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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