Baptist Memorial Health Care Corporation's Online Review Report Card

PHP was wonderful The nurses were great and Ill really miss them.

The staff doesnt care one bit about the patients. They treat you like dogs and dont acknowledge that your a person. The facility is full of bugs. The food is so nasty. The group therapies arent even helpful therapy sessions. They just play games and music. They are basically just a babysitter. Do yourself a favor and go elsewhere

I would rather die than go back to this place EVER AGAIN. For starters the doctor and some of the staffs seems like they do not care about the patients. I was hospitalize due to Suicidal ideation and self harming. For starters they move me to the wing with the MOST aggression or violence PEOPLE. They told me that they move me on the wrong wing. I spent like two on North wing and I was very scared I had to wait until a bed came available on the South wing with people who suffer from depression.

My mom died up there yall be safe they buried her and we just found out 2 months later.

if you’re thinking about getting treatment here especially if you’re a minor please read this review. i aim to help educate you.its really hit or miss with this place as it is with most mental health facilities. when i was thirteen i spent almost my entire summer at crestwyn outpatient and inpatient i’m sixteen now. crestwyn is the best place in the memphis area to go or so i heard from the kids in my unit who had been abused at places like Lakeside or St. Francis. we were not abused at crestwyn. the mental health techs the people who looked after and supervised us were fantastic most of them anyway. almost all of them were very laidback and kind and fun and they made me feel safe. the other kids there were what helped me the most i think. crestwyn did save my life. but it wasn’t the professionals who did it.my outpatient therapists were amazing i still see one of them outside of crestwyn. however my inpatient therapist wasn’t great. i didn’t like her. there are some good therapists at crestwyn but there are also some bad ones and you don’t get to choose who you’re assigned to. i didn’t like my doctor either. and this is the main problem with crestwyn the meds situation. i was on too many meds at one time and was often switched on and off of different ones every few days. i was tired and out of it most of the time because of this. my parents never once got the chance to speak directly with my doctor though they tried. i didn’t ask for the medication except melatonin. the doctor would ask if i was anxious or depressed and if i said i was suddenly i was on new meds. it’s obviously frowned upon to refuse your medicine so i just took mine every day. i’m no longer on any of the meds i was on in there i shouldn’t have ever been on them.overall i would recommend crestwyn. good mental health facilities are hard to find and other than the medication my experience was a really positive one. please get help if you need it and if you need a facility in this area i would go with crestwyn.also the rumors are true the food is incredible.

Shock Treatment can work but should b usedsparingly and as a last resort. Except......

Im very impressed with the results of my son being here for 7 days. He is AutisticSchizophrenic. 23yr He received the type of treatment that was right for him. There were no concerns with the staff or treatment. They discharged him with a plethora of information and a follow up appointment with his provider. I had everything else he needed set and waiting for him upon discharge. He has been home 4 days and is doing amazing. We want to thank everyone here for their time patience and care.

My experience with Crestwyn is their lack of care and concern for patients who are chronically ill and have to be admitted on a regular basis. Doctors do not return calls. Patients with serious mental health issues should not be released to homeless shelters...EVER

Insurance scam

I stayed at Crestwyn for 6 days on South unit. I enjoyed it very much Only thing I wish I would’ve brought magazines or books and met awesome human beings. There was great staff as far as the intake doctors nurses therapists the south clean up lady and cafeteria workers. It was awesome meeting Miss Lo Miss Andrea Miss Kesha Trudy Rondo Emory Miss Rachel and it’s soooo many more whose names I can’t remember. Thank you Crestwyn and everyone working on South unit in May 713 2021 ❤️.P.S. It was great meeting Johnathan Phares Miss Judy Miss Tina Mr. Charles Blane Erika Marlon Joe Madison Brittany Ricky Mr. David Jimmie with an “ie” 😂💕 Mr. Charles India Rhianna and so many more who stayed there when I did.