Calvin Jung's Online Review Report Card

I am huge on customer service as I run two large women's clinics and this office has been phenomenal. Any questions I have had has been addressed same day and Juanita has been AMAZING. I if could have this staff as my own I would so take them all. I will be having surgery at the end of this month with Dr. Chamata but wanted to leave a review to talk about how amazing the staff is and it is very hard to find customer service that great and this office has it.

Over promised, under delivered...During my consultation with Dr. Jung I expressed that I wanted to get rid of the unsightly veins on my legs. He assured me that if he performed vein ablations, to close all superficial veins, that the procedure would remove or greatly lessen the spider veins and my legs would look great! I agreed to move forward. He performed several ablations, over several months. It’s been a year later and my legs looks exactly the same. When I told him that I wasn’t pleased, he used the analogy that my spider veins were like “stains from water damage on a ceiling” He said to talk to the front desk about sclerotherapy pricing and walked out. Okay now what?? Sclerotherapy is $750!! I reached out to him a few months later to tell him that I had no improvement, but there was no response. He & his staff were very friendly and the facility is beautiful. Otherwise, I don’t recommend.

I am sadly disappointed by my failed wisdom tooth removal at Premiere Surgical Arts/Dr. Calvin Jung after being referred by my dentist. Here’s why: First: Their office staff was off from the moment I called to make my consultation appointment. The receptionist offered the procedure the same day (“have you eaten today? Are you busy today?” Yes I ate breakfast and came to work, so no, I can’t just hop over and have my teeth pulled). I was not ready so I rescheduled for a few weeks later when I could get someone to drive for me. They said they would email me the confirmation and pre surgery instructions. I had to call twice and remind them about the email before I received it, and even when I received it, it came with no instructions. I’m smart so I just googled “how to prepare for wisdom teeth surgery”. Second: I asked for an estimate and the person who provided it treated me...like trash. It was like she was annoyed that I needed an estimate, and she even fought me back when I said I didn’t need a four-tooth estimate because I don’t have all four wisdom teeth. I’m evolved like that. I’m sure they’re accustomed to patients who don’t care about cost (they seem to specialize in Kardashian butt surgery, after all), but that doesn’t apply to all of us, nor should they expect it. Third: Dr. was okay during the consultation. I gave him a CD containing panoramic mouth x rays from my dentist. We discussed the procedure and anesthesia. We agreed on IV sedation. He did offer me Botox which was weird. These people are definitely sales oriented. Fourth: The nurse needs more training. She seems to think tourniquets are a good way to draw blood out of people. This woman tied my arm like she was about to amputate it (while telling me all about how she likes to tie it very tight) and was then super surprised that she was having trouble with the blood draw/IV. Like duh. TEN DAYS LATER I still had BRUISES where she tied the arm and where she drew the blood. Fifth: The nurse used nitrous when it was not discussed. In fact, I explicitly told the doctor I had never had it before. She thought it would make me chill out. It made me dizzy and nauseous instead. Sixth: Dr. Jung blames it all on my nerves. The nurse brings him in and he cancels the procedure because he doesn’t feel comfortable doing it. I get that he was being “responsible” but his language and demeanor (and the anxiety drug he prescribed me) suggested he thought my nerves were to blame. I asked if nitrous could make someone nauseous and he said no. I’m no doctor, but a quick google search will bring up half a dozen studies where nitrous has caused nausea, dizziness and headaches. He kept repeating nonsense like “some people just aren’t mentally strong” and “sometimes we think we’re ready but we’re not”. It’s just teeth. Yank them out and let’s go. But ok. Make me feel like a hysterical 60s housewife instead, why not. Seventh: I was unceremoniously taken out of the exam room, and practically badgered about rescheduling. I was still fuzzy from the nitrous and this woman is asking me when I can come back. It’ll be a while, sweetie, this nonsense used up all my sick time for now. Eighth: She took care while asking me to reschedule, but the $500+ copay? Never mentioned. It wasn’t until we were in the car and a block away from the place that I realized I paid for a procedure that didn’t happen. I called back and the secretary explained they’d keep my money “for when I reschedule”. Oook. Also they kept my x rays that I handed to the doctor during the consultation. Planning on getting those back sometime soon. So, all in all, it’s weird. The completely open availability (does he have no other clients? Why?), the office staff talking about all the great facelifts they’ve had from him (the reviews on their websites have the same names as the receptionists, lol), the fake, demeaning concern for my mental health, the assumption that I can just drop by again next week to undergo surgery (complete disrespect for my time and my boyfriend’s). The staff is incompetent: the same thing that happened with my pre-surgery instructions happened with the medical excuse required by my place of work. I had to remind them over and over to get it. Not exactly sure why the reviews everywhere are gleaming. Will update if I decide to go through with it.

Expert with extreme talent and skills. Warm to his patients, reassuring and gentle, and quick in performing safe services. Only took him 1 1/2 hour to extract 3 difficult teeth and totally pain free. He and his staff are very knowledgeable and kind. Thank You Dr. Yung and Ashley and Jennifer. Happy New Years 2019!!!

Painless procedure, got the results I wanted

I had an awesome experience. I was very nervous at first about coming in to have my wisdom teeth extracted. Dr. Jung took the time to explain the procedure to me and answer any questions I had. The staff is very professional and caring. I would recommend all of my family and friends to Dr. Jung.

Dr. Jung is a lifesaver!! A very well-known doctor here in Houston messed me up horribly and Dr. Jung put me back together. He is one the best and I would recommend him to anyone seeking the best of the best!!

Being new to Houston I am very happy that I found Dr. Jung. I will always recommend him and use him for all future needs. Him and his staff were very nice and helpful and my procedure went perfect.

I will definitely recommend Dr. Jung to my family and friends! He has been patient and informative and is easy to talk which is very important to me. His staff have been very courteous with my mom and me. Extremely happy with him and his team.

Loved coming here i had sabrina for lip injections and let me tell you... she is so good amazing job!!! i knew i was in good hands:)