Helmut Steinberg's Online Review Report Card

Feeling very frustrated - I booked an appointment with Dr. Steinberg and was only informed of a technicality with my insurance not covering the exact procedure when I showed up to the office. This is fine; problems with insurance happen. But I was charged a fee for "cancelling" my appointment late - even though it's not like I didn't show up or anything. My only alternative to this fee was paying an exorbitant charge not covered by insurance, which I wasn't aware of.Have no idea if she's a good doctor or not, but like other reviewers mention, beware of the hidden costs of this shady practice.

On recommendation, I saw Dr. Steinberg for what might have been an eye emergency (it wasn't) but the office was kind enough to squeeze me in and evaluate my eye. Dr. Steinberg couldn't have been nicer, took her time to examine and explain, and treat accordingly. I will return for follow-up, and have every confidence in this practice.

My daughter has seen Dr. Steinberg twice. She said she's very nice. But her staff and her billing were unreasonable..Dr. Steinberg accepts our insurance. That is why my daughter went to see her. But after the appointment we were billed $325 for something that wasn't described on our receipt nor was it submitted to insurance. We were told that this was a necessary service that wasn't covered by insurance. Hmm...Ok - But what was it? No answer.My daughter last saw Dr. Steinberg in November. We have called and written many times asking for an explanation of the charge. It's June 21 and I finally got one. I checked with our insurance carrier. If Dr. Steinberg's office had given me a CPT code, I could have gotten reimbursed for this service through my flexible spending account. But since they still haven't given me a CPT code that I can submit to my insurance, that's not going to happen.I don't object to this practice, what I object to is the lack of explanation and the rudeness of her staff people. "This is how we do it", spoken in a rude manner. If you're going to do something like this, document it. And don't sneak these fees in and allow your staff to respond to inquiries in such a rude way.

I found out I had cataracts a year ago and went to an extremely over priced Ophthalmologists on Park Avenue who needed to see me 3 times before scheduling surgery. Each appointment was ridiculously priced and took the course of 2 hours.I found Dr. Steinberg online and she was on the UWS and took insurance so I went to see her and we set a date for surgery.Prior to surgery she called me on the phone to see if I had any questions to make sure I was comfortable with the process and if I did to contact her. The day of the surgery she visited me numerous times prior to the procedure to give me the step by step which made me feel at ease. She was nothing short of incredible!!!She was patient with the laser part of the surgery which took a little bit because of me and kept me as calm as she could. After being wheeled into the operating room I don't remember a thing until I work up. The nurse and the anesthesiologist where also amazing.Today, a day later I went to see Dr. Steinberg and the vision in the eye she performed the surgery on is now 20X25. It is the most remarkable thing I have ever experience.For every negative review on Yelp I can say I am used to first class Doctors and incredible medical care and Dr. Steinberg falls within that category.The office staff is lovely and Anna the office manager was on her game so I got all my information together.This is a class A practice and if you need cataract surgery this woman is nothing short of a brilliant surgeon.

way to long a wait and would not give me a prescription after the examfor my glasses as she was told on the phone I needed a prescription for the glasses which influde a prescription due to double vision and then told me she would not write it....go to a specialist....poor communicatiuon on their part

I've been a patient of Dr. Steinbrg's for years. I always liked her and thought she was extremely knowledgable and caring. After having her perform cataract surgery on both my eyes, I think she is AWESOME. I'm a skittish patient and she was amazingly calming and supportive. She explained everything to me in detail and allayed my fears. My surgeries went off without a hitch.I highly recommend Dr. Steinberg.

I'd like to make this three-and-a-half stars. The doctor helped me with my condition (blepharitis) and generally has been on time for appointments. She sometimes has space for discussion -- not quite a holistic approach but not just focused on the one problem, either. As other Yelpers have noted, the downside is you must negotiate through certain imperious office staff and this detracts from the experience. One was really rude when I phoned late to cancel an appointment despite never having done so before and I had to send a letter to the doctor to get it solved. It was, but the core issue is interpersonal skills that could use some work.

Dr. Steinberg fit me in for a last-minute same-day appointment. She has all the qualities you want in a doctor: strong medical expertise; great bedside manner; very personable; and efficient and friendly front-office staff. I highly recommend Dr. Steinberg. Don't hesitate.

Found Dr Steinberg on Zocdoc and was very happy to see an "eye doctor" instead of the usual Lens crafter or similar ophthalmologist. Well, that was before realizing that a simple consultation would last 2 hours. To increase profitability, numerous patients have an appointment at the same time and go in for a 5 mins questionnaire, then a 5 mins reading test...Well this way 5 patients are seen without actually seeing the doctor for more than a few minutes. This is a disappointing experience.

Dr Steinberg was thorough and detailed. She is highly professional and nice.