Luiz Santos's Online Review Report Card
3.9
Average Star Rating
31
Total Reviews
0
Recent Reviews
4
Review Sites Found
Accepts Medicare
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Medical School
-
Graduation Year
-
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
Luiz Santos does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
Google
WebMD
Yelp
HealthGrades
Facebook
RateMDs
List of Luiz Santos's Reviews
Dr. Santos is a good doctor, however his staff is horrible. They are very rude!
Reviewed On Vitals
Dr. Santos saw us three times over a two month period. My child was in severe pain, vomiting's, etc. Dr. Santos prescribed one PPI medication, then another when that didn't work a few weeks later. He wouldn't listen to our concerns. All Dr. Santos had to do was order a simple test for gallbladder function. One simple order. My child ended up in the ER with a distended gallbladder and had emergency surgery the next morning. When I called to let him and his office know what happened to my child, the office manager hung up on me. Never heard from him or his office again. Very poor patient follow up. Dr. Santos does not order standard of care tests for his patients. Dr. Santos does not listen to his patient's or their parent's concerns. It is sad that he is one of the few pediatric gastro doctors in El Paso.
Reviewed On Vitals
My son has been a patient of Dr. Santos since birth and has received an ok service until now. His new staff are very rude and ignorant to the needs of his patients. To schedule an appointment you need to go through the answering machine or call service about 5 times per day in order to get a call back and the call back is in about a week or so. The front office clerk is an imbecile, know it all, and has no manners at all. I will definitely change GI doctors thanks to his new staff members. I really miss the old staff.
Reviewed On Vitals
HAVE BEEN TRYING TO REACH THE OFFICE FOR WEEKS, FINALLY CONTACTED THE ANSWERING SERVICE. THEY STATE HE ONLY HAS ONE PERSON ASSISTING HIM AND, AS A RESULT, ONLY ANSWER PHONE CALLS FROM 9 TO 1130. WE HAVE BEEN CALLING DURING THOSE HOURS ALSO AND CANNOT GET ANYTHING BUT ANSWERING MACHINE MESSAGE. VERY FRUSTRATING WHEN YOUR CHILD HAS HAD DIAGNOSTIC TESTING AND MULTIPLE TREATMENTS BUT IS STILL SICK AND HIS SPECIALIST WILL NOT RESPOND.
Reviewed On Vitals
Este doctor parece que anda siempre todo cocaino y igual k la nurse cuando vayan fijense bien komo actuan los dos parece k andan bien locos y aparte a mi siempre k voy me dice lo mismo y a mi hijo no le veo ningun buen resultado
Reviewed On Vitals
Great doc Very pleased
Reviewed On Vitals
Amazing Doctor!
Reviewed On Vitals
My daughter has been going with Dr. Santos for 6 years and has always received very good service even in the hospital Dr. Santos has a great bed side manner and very enthusiastic about what he does. He is truly a dedicated physician.
Reviewed On Vitals
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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