Zoo Crew Pediatric Dentistry At Mt. Juliet's Online Review Report Card
Zoo Crew Pediatric Dentistry At Mt. Juliet
4.5
Average Star Rating
265
Total Reviews
69
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Zoo Crew received 87.9% positive feedback, with patients praising the friendly staff, child-friendly atmosphere, and excellent care. However, 12.1% of the feedback was negative, primarily citing rude front desk behavior, long wait times, and billing issues. Overall, the practice is valued for its patient care, yet it needs better communication and time management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Zoo Crew Pediatric Dentistry At Mt. Juliet's Reviews
My son recently had a minor procedure at Zoo Crew. Of course, he was very nervous and had anxiety about the appointment. The first Dental Assistant was incredibly rude and unhelpful. Instead of trying to comfort or make the situation better, she just got up and left the room. Thank goodness for Abigail who stepped into our room and smoothed things out. She made my son feel comfortable and eased the situation. Abigail is a true professional that you would expect at a Child’s Dental Clinic. Not like the first assistant….
Reviewed On Google
Love them!!
Reviewed On Google
Always a great team. They are great with my son and they help out in every way. Can’t recommend them enough!
Reviewed On Google
Always a good experience, I get more scare to go to the dentist than my 6yo.
Reviewed On Google
Always great with the kids they like going to dentist.
Reviewed On Google
They were very gentle and nice to my son. The waiting room is also lovely. They had movies playing also.
Reviewed On Google
I truly can't say enough about this office. They were SO VERY KIND AND HELPFUL. And fast. I only had a small window being a single mom and the economy right now, so many lay offs. I was a nervous wreck having not been in a while and I told them I had to be back to work and they worked so quickly that when I left I felt incredibly awful because they were artists. My daughter was so nervous, and like I said I was a wreck, and Muna, Christina, and the dentist, with beautiful hair and an Italian name, went so fast. How could I ask someone with such a wonderful care for their patients to hurry? Just amazing staff and place. Yes, you should take your child here every day. I wish I could go here as an adult, the tv's on the ceiling, the confirmation to the kids, the gentle kindness, and TOYS, they get a prize from a machine! Just outstanding. God bless this place.
Reviewed On Google
Always great with the kid!
Reviewed On Google
Excellent service, 100% recommended.
Reviewed On Google
My grandson had a great experience with them. They are kind, caring and gentle and make them very comfortable.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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