Johnson Audiology - Murfreesboro's Online Review Report Card
Johnson Audiology - Murfreesboro
4.9
Average Star Rating
388
Total Reviews
36
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Johnson Audiology received 98.5% positive feedback, with patients praising the professionalism, knowledgeable staff, and caring service. However, 1.5% of the feedback was negative, primarily citing ineffective communication and unsatisfactory insurance handling. Overall, the practice is appreciated for its excellent patient care yet needs better communication strategies.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Johnson Audiology - Murfreesboro's Reviews
I think they explained everything that was going on with me,and gave me something to think about.
Friendly staff.good service
Staff listened to my concerns and called in support when questions were asked. Repair was made on old equipment with wonderful results. Great customer service.
Very professional operation. Facilities were clean and well engineered. Doctors and staff were personable and friendly. They asked all the right questions and listened carefully. The conducted a thorough exam with great attention to detail. They carefully explained their results and the options available to me. No pressure at all and they exceeded my expectations in every regard.
I am having issues with my ears ringing in the left ear and sometimes it comes in the right ear but not as much
They were very friendly and explained things thoroughly. If I had questions, they answered them all. Thanks for your excellent service!
Professional very knowledgeable Friendly and helpful. I enjoyed going there.
Eight years ago Johnson Audiology fit me with my first set of hearing aids. Now am back for an updated set. The employees are knowledgeable, friendly and efficient. My new set fits inside and is almost invisible in the ear. I won't feel so conspicuous using them in the future. Lynn Edwards Owner, Suspended In Time TN
Dr. Johnson was very professional, & kindhearted. I highly recommend Dr. Johnson & her team for your hearing needs
Staff was friendly and knowledgeable.
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Locations
No related location
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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