Mmc Weight Loss And Wellness's Online Review Report Card

I hate MMC. They are nothing but money-hungry soulless ghouls who would let you bleed out after surgery if you owed them $5 and didn't have the resources to pay it, and I'm not exaggerating because I've seen it. All they care about is running as many unnecessary tests as possible to milk your insurance-not your actual health or what is best for you personally..and they bounce you around to all of their specialists when there's no need...It's quite sad that they are quickly becoming a monopoly for medical care in the area. I wonder why....

I will not mention the doctor's name (his initials are PM), but I am livid! My wonderful PCP, who I had for the past 30 years retired December 2023. She always worked with me and respected my wishes as a patient. I need surgery. More specifically the sleeve which was recommended in my PCP's notes. I have NAFLD and the last US showed I developed cysts. I am also diabetic and have COPD. Because of my liver, I gained 140 lbs over the past 5 years. The surgery will reverse NAFLD, get rid of diabetes and lessen the pressure on my diaphragm in order to breathe easier. He was made aware that I had time constraints to have the surgery completed related to my age. I agreed to have a colonoscopy because I had a recent bout with colitis. I prefer not to have a mammogram and that is my choice. I do my own examinations and, if I felt a lump, I would bring the anomaly to someone's attention. I do not like to take medications and do embrace the natural approach. I used to be an Oncology RN and, what I have witnessed, I want quality of life and not quantity. I don't want to know if I have cancer because I will not do anything about it. Again, my choice. Having a choice in your own care is a Patient Right -- American Medical Association Code. He denied me my rights and fired me as a patient because I was refusing "preventative care." No, what he was doing was attempting to force my hand. What a hypocrite! The surgery would have corrected three major medical issues but he's more concerned about my breasts! I was also told he was calling in my diabetic and cholesterol medications of which I had run out due to long appointment wait dates. He never did. This is what he calls preventative care -- no surgery and no medications. How does this jerk still have a license to practice medicine? And, after reading some of the complaints, this facility has a reputation for referring a patient to other departments and over-charging. Are they bilking the patient or was I not a money-maker? Then he said he would only fill my FMLA papers for 6 months. He only approved it for three. A liar as well. I have had experiences with MDeities (little man with a big ego) before, but this guy takes the cake! What a control freak. And, before you judge me, remember that I had a PCP for 30 years...this AH for less than five minutes. So, for a PCP to KNOWINGLY leave a patient in a medical situation because of HIS OWN beliefs, that is UNPROFESSIONAL and UNETHICAL! So, if you are planning an appointment with MMC...run like hell! I felt bad even giving this place a star when it really deserved a finger. Just recently, I spoke with a fellow RN and he stated that his wife had just been "fired" as a patient from MMC as well...except she was fired over the phone rather than in person. Update: I was just contacted by another physician who is not affiliated with MMC. She is female and understands how I feel about my care.

The lack of qualified office personnel, front desk, and medical staff is staggering. They should stop building more offices since they can't run the ones they have. Shortage of doctors is becoming an issue causing people to go outside of the town for quality care. Shameful that they think this is acceptable.

The Lab people and schedule rs and receptionists are great. been seeing my primary doctor there for 3 years. I've been misdiagnosed twice, once because the NP failed to throughly check my labs (I had a bad infection; was told I was fine and my fibromyalgia was diagnosed as myofacial pain. HUGE difference between the two. I tried several times, even in tears to get my symptoms across, but my explanations fell on deaf ears. I have finally decided to leave MMC for another clinic. The doc I was seeing either didn't answer my questions or ignored them. Wish I'd left sooner...

MMC is a joke! Obgyn runs the office like a farm! They do not truly care about your health! Please review your notes! There were a few comments the Dr. put in my chart of thing never discussed! The lab department is very unprofessional and lacks knowledge of simple processes!

The patient services rep Sonia Leonard disregarded anything I said about my bill dispute. I made a routine exam appointment and was talked into seeing a PA because of the shorter wait times. Because I also asked to be referred to a general surgeon they billed my insurance for an office visit instead of a routine exam. The routine exam would have been covered 100% by my insurance. Now I have almost $400 bill and didn't get anything out of the visit. Several different drugs were pushed on me during the visit. I didn't accept any of them. Every question that was asked of me was met by a solution of a different prescription I highly suggest finding a smaller office maybe they will actually tear you like a human and not a cash cow.

Dr Tara Ralph is exceptional. My wife and I moved here a year ago and were very concerned about finding a replacement for our long time family physician. We found her. Also, very nice facility and staff is welcoming. We are truly relived.

**LATEX ALLERGY** This facility regularly stocks LATEX GLOVES, instead of Nitrile or other materials. My wife is exceedingly allergic to Latex, even the powder can induce an anaphylaxis response. I feel like latex is a thing of the past with all the allergies..

Blood draw for a pediatric patient was poorly executed. Phlebotomist missed the vein, dug around for extra time trying to get the draw done. Would have appreciated the acknowledgment that pain was caused and associated compassion.

Late yesterday afternoon, I was bitten by a neighbors dog. It wasn't a terrible bite, but enough to break the skin so I went to MMC Walk-In Clinic on New Salem to have them look at it, clean it up, and to get an antibiotic. My neighbor confirmed that the dogs shots were up to date. What I learned was that they would not treat this unless it was my dog. I was refuse any form of care out of fear that they would be sued if something later developed. REFUSED any form of care and sent down the road. I expressed my discontent with their policy and went to Ascension at West Lawn. This was a 180 degree experience. I was treated with concern and care. From the receptionist to the Dr., everyone was incredibly attentive, helpful, and caring. Within 90 minutes, my wound was treated and I had a prescription for an antibiotic. Even though my PCP, who both me and my wife think very highly of is in the MMC group in the next building, the COMPLETE REFUSAL of any form of care was SHOCKING to me. Would I recommend the Walk-In Clinic from this experience...I have an emphatic NO and would suggest that the MMC management pay more attention to customer care and less attention to their lawyers!