Sovana Moore's Online Review Report Card

I have been a patient of Dr. Moore for 4 years now and she has always answered all my questions. She has delivered 2 of my babies by csection and has always answered any questions I may have

I have been with Dr. Moore since 2005, she was always super nice to me, but never really listened to me. I would tell her I would either skip my cycle or have a very very heavy cycle. I went on vacation this summer and had the worst ever cycle. I was losing more blood in that one day than I would all year. I called her office and left message after message for someone to call me back, never heard from anyone. I called a new Dr.,the next day and they scheduled me an appointment the week I came home. He drew blood work the first day and told me I was perimenopausal and wanted to do an ablation. He tried and tried to get the instrument inside my uterus and couldn’t because of a rare birth defect. I just had to have a hysterectomy. I am very disappointed that after going to Dr. Moore for all those years and having multiple ultrasounds and infertility issues, they never saw my birth defects. According to my new Dr, she should have noticed it. I think that might have been the issue with me not having a baby, and I am just now finding out all of this. I will never go back to this set of Drs. Especially if you have issues with your body.

Awesome, loving doctor

I thought I was her patient for 6 years, but the way I was spoken to and ignored regarding an abnormal mammogram, proved otherwise. When I called crying and scared I was told I was overreacting. After finding my own surgeon, I was diagnosed with Stage IIB breast cancer. Results were sent to her, and I never heard one word from her or her staff. I was so disappointed and hurt.

I thought I was her patient for 6 years, but the way I was spoken to and ignored regarding an abnormal mammogram, proved otherwise. When I called crying and scared I was told I was overreacting. After finding my own surgeon, I was diagnosed with Stage IIB breast cancer. Results were sent to her, and I never heard one word from her or her staff. I was so disappointed and hurt.

Very Rude Dr

This doctor is very rude and rushes you out of the office as quickly as possible. She doesn't take the time to answer questions, and I had an appointment set up and they cancelled it without notifying me. I will never go back to this doctor again and I recommend that you find another doctor and use her as a last resort. Horrible experience.

I called the office to make an appt to see dr. Moore and the representative who answered the phone was terrible. I told her I was a new patient wanting to schedule an appointment since I am expecting a baby. She took my personal info and then placed me on hold. After about 5 minutes she returns and tells me that because my insurance is free I had to pick from a selection of only two new doctors. I told her I did not want a new dr. since I would like a doctor who has been on the field for a couple years. She proceeded to warn me that once I made an appointment I couldn't change my mind and go with a different doctor from their clinic. Earlier that day I called my insurance provider and asked them to give me a list of doctors that accept my insurance and Dr. Moore was on that list so I can't explain why I was refused. I was disappointed to hear such an unprofessional lady answering the phone. I am glad I found out how unethical this clinic is and happy to say I will not be returning.

I called the office to make an appt to see dr. Moore and the representative who answered the phone was terrible. I told her I was a new patient wanting to schedule an appointment since I am expecting a baby. After she took my personal info she placed me on hold. After about 5 minutes she returns and tells me that because my insurance is free I had to pick from a selection of only two new doctors. I told her I did not want a new dr. since I would like a doctor who has been on the field for a couple years. She proceeded to warn me that once I made an appointment I couldn't change my mind and go with a different doctor from their clinic. Earlier that day I called my insurance provider and asked them to give me a list of doctors that accept my insurance and Dr. Moore was on that list so I can't explain why I was refused service. I was disappointed to hear such an unprofessional lady answering the phone. I am glad I found out how unethical this clinic is and happy to say I will not be returning.

Loved her. She takes her time and just doesn't shuffel you in and out of her office.