Tennessee Oncology Pllc: St. Thomas Rutherford's Online Review Report Card
Tennessee Oncology Pllc: St. Thomas Rutherford
4.8
Average Star Rating
131
Total Reviews
5
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Tennessee Oncology received 94.7% positive feedback, with patients praising the knowledgeable doctors, caring nurses, and friendly staff. However, 5.3% of the feedback was negative, primarily citing delays in communication and long wait times. Overall, Tennessee Oncology is valued for its compassionate care but needs better time management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Tennessee Oncology Pllc: St. Thomas Rutherford's Reviews
I can’t say enough about how wonderful they are. Each one has always been so kind and caring, so important during such uncertain times. Love Dr. Gian, Christine and every single one I’ve come in contact with.
Dr Ma is the best quality care. She explains in common language. Dr Ma listens well and answers all my questions completely. I left with a better understanding of my disease. She also provided educational material to help me improve my health. The office staff greeted me with a smile and check out was a little longer than expected.
Do yourself a favor and go anywhere else. Takes weeks to get your next appointment for test, then more weeks until you get the results. 6 months crawled by between finding cancer and first chemo. Totally disregarded that cancer had mets to brain. Went to city of hope in atlanta, and on 1st appointment, found mets to brain, and we had results from mri within 30 minutes. Not weeks at tennessee oncology.
Good experience from initial appointment setup through the visit. Dr. McDuffie was one of the best physicians I’ve encountered in some time. Thank you all for genuinely caring for your patients.
Everyone I encountered today at my first appointment, was very nice and attentive. There was a nurse by the name of Krystie P she delivered exceptional care. I was beyond impressed with the way she treated while going over medical history while building a patient-nurse relationship. She made me feel like she really wanted to know who she was working with and that’s rare. The office was extremely business, but not once did I feel rushed. I felt like it was important for her to know me as her patient. She told me that she absolutely loves what she does and I believe it. She definitely deserves a shout out!
I called & needed to speak with someone about getting my medical power of attorney papers. Unfortunately I thought they had them there & could just email them over to me. In speaking with Sara Trotter, She actually went to the website for me, Downloaded the documents & sent them to me in an email. She could have very easily given me the website & sent me on my way. She didn't though, She went above and beyond. Dealing with cancer has been chaotic & a huge undertaking so even though it may not sound like a lot, It truly does mean a lot to me. Thank you so much Sara for caring & for taking the extra step for me.
This will be my second time using TN oncology within 15 years. My first time 2010 was an amazing experience with Dr Natalie Dickson so to my surprise I’d need them again and was referred to the Murfreesboro location. I’ve never felt so unheard in my life this time around Dr Brandes seems unconcerned after chemotherapy.
I have been coming there for almost a year and a half. 99% of the staff is great. Palliative care though they expect you to live the rest of your time in pain. Nataly Bailey is horrible and should not be a palliative care Dr. I have stage 4 lung cancer with broken ribs and lessions in my l5 disk and she doesn't care. She won't prescribe me anything. I'm about to stop going there and go to another cancer clinic so I can get pain relief
From checking in to everybody you encounter is unbelievably kind. My doctor and nurses that do my treatments treat me like family. They truly care and want to do all that is possible. I highly recommend them if needed.
If I could leave any less of a review I would. I went in for lab work on Friday August the 16th it is now August the 22 almost a week later and I have yet to hear back , I had to look at the lab results for myself on my portal however I don’t know what any of it means I have called to get clarification and have gotten nowhere not only was the lady rude but she was also un compassionate .
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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