Barton House Memory Care's Online Review Report Card

Best Assisted Living for Memory Care that I have visited so far. The staff is very nice and dedicated to helping families in the community. I would recommend them to anyone looking for good care. I've had nothing but tne best experiences with everyone on their staff.

I appreciate the care my mom is receiving at Barton House. Both the executive director Melanie Wallace and new director of nursing Angela are experienced and accessible to families. They have guided us with skill and compassion through this difficult transition. Barton House is a dementia-specific facility, with monthly training in dementia strategies for staff. They offer on-site medical care, including psych consults, and host a monthly support group for families. Barton House is not fancy, but more home-like, with a one-level design in which every room opens to a central gathering space (no long hallways), a kitchen bar for activities/snacks, and a peaceful, wooded lot. There is a lot of live music. The food and decor might be better in luxury facilities, but I am happy to trade that for a team who understands dementia and is willing to meet families where they are on the journey.

I feel so blessed to have found Barton House. My Dad is well taken care of and I know how compassionate all of the staff are that meet his every need. They go above and beyond. The activities are excellent and keep him engaged and he enjoys all of the snacks and meals and regular festivities. We are so grateful!

Barton House was the third facility that we tried for my mom who has dementia. We have been so pleased with the excellent service and care given to my sweet mom. They communicate effectively, provide outstanding activities that include the families and simply do an amazing job with overall. I could not have asked for a better home for my mother. The best memory care facility ever!!

Thanks to the Barton House staff for the excellent care provided to my loved one. The staff members are compassionate, professional, and caring.

Barton House has been a godsend for us. They take great care of my Mom. She loves the staff. They get the residents "up and out" of their rooms every morning. The residents do activities throughout the day. The food is good and nutritious. Micheal, the activity director works very hard to make sure all the residents participate. You could not find a better place to take care of your love one.

Took great care of my father who had dementia till he took his last breath. Clean facility, nice rooms.

Barton House is a great place for your aging family members. The Executive Director and Director of Nursing really care about their residents and provide wonderful care.

Elizabeth and Rebekah are a great team to service this wonderful memory care facility. We have had the honor of interacting with staff and team members and they have been nothing but amazing to work with. I would highly recommend placing a senior into their care.

If I were the owner of this facility I would find a new administrator ASAP. Not only does she treat her staff poorly, she also has an incredibly poor reputation in the community to show for it. The "upper management" in the facility are terrified of her, I have personally seen her treat a family member of a resident so poorly that they removed the resident from the facility AND the onlooking family who watched the incident pulled their resident just from witnessing. To the owner, you deserve better and unfortunately have entrusted your facility to someone who quite literally scrambles to "save face" when she knows you're in the office. And just a word to the wise, Ativan is no solution to dehydration, lack of stimulation, soiled diapers and poorly trained staff. I'd stop by unannounced if I were you. **Edit** Based on the carefully crafted response Barton House management has left for this review, allow me to elaborate-- Ken Holland, if you value business continuity and a positive reputation in this community, I would actually walk onto the floors of your facility after 5pm, when Elizabeth Masic has no warning to provide to her staff before your arrival. You will find residents who have been sitting in their excrement for hours on end, residents who have fallen on the floor left to their own devices, and often times only one caregiver (even though it is touted left, right, and center that Barton house exceeds the minimum requirements of staff per resident). The conditions of your facility are unacceptable. If only you knew the way administration scrambles before you, or the overseeing NP for that matter, arrive at the facility, you'd be in for a real eye-opening experience. Heard through the grapevine your administrator used to be a lingerie model. Maybe she should return to a profession where being exposed is to be expected...?